Receptionist/Administrative Assistant

Overview
Furman Dental is seeking an experienced, friendly, and highly organized Dental Office Receptionist/Administrative Assistant to join our team. We are looking for a dependable professional who thrives in a fast-paced environment and is committed to providing exceptional patient care and customer service. This vital role combines front desk responsibilities with comprehensive administrative support, ensuring our office runs smoothly and efficiently. As the first point of contact for visitors and callers, you’ll create a welcoming environment. If you thrive in a fast-paced setting, possess excellent communication skills, and enjoy multitasking, this is the perfect opportunity to showcase your talents and grow professionally.

Responsibilities
Answer and manage incoming phone calls
Schedule, confirm, and coordinate patient appointments
Verify insurance information and assist with patient accounts
Maintain accurate patient records and office documentation
Process patient check-in and check-out efficiently
Communicate effectively with patients regarding treatment, appointments, and financial information
Collaborate with doctors and team members to ensure smooth daily operations
Perform general administrative and front office duties
Provide exceptional customer service by responding promptly to inquiries via phone or email and supporting client communication efforts
Skills
Previous dental administrative experience is required
Proficiency with Eaglesoft dental practice management software is preferred.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and tools for document creation, spreadsheets, and email management.

Excellent organizational skills with the ability to prioritize tasks efficiently in a busy environment
Effective phone communication skills with professional phone etiquette
Strong organizational skills combined with time management abilities to handle multiple responsibilities seamlessly
Technical proficiency with computers
Team-oriented with a positive attitude
Professional appearance and demeanor
Ability to work efficiently in a busy, patient-focused environment
Strong attention to detail and problem-solving skills
If you are an experienced dental professional who enjoys working with patients and being part of a fun, vibrant, collaborative team, we'd love to hear from you. Please submit your resume for consideration.

Pay: $20.00 - $26.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Paid time off
Work Location: In person