Receptionist/Administrator (Part-time)

Arvo Wellness | Burnaby, BC
Arvo Wellness is a multidisciplinary clinic located in Brentwood, just a 3-minute walk from Brentwood SkyTrain Station. We are committed to providing high-quality, patient-centered care in a clean, modern, and welcoming environment.

We are currently seeking a friendly, professional, and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and play a key role in ensuring smooth daily clinic operations.

Must have a minimum of 6 months of experience working in a clinic or wellness center, and must be familiar with Jane App, ICBC claims, and direct billing procedures.

Key Responsibilities
Greet clients and visitors in a warm, professional manner
Manage front desk operations and maintain a clean, organized reception area
Schedule and manage appointments using JaneApp
Handle phone calls, bookings, and client inquiries efficiently
Perform administrative duties including data entry, filing, scanning, and documentation
Support billing
Coordinate with practitioners and team members to ensure seamless clinic flow
Assist with daily clinic operations including laundry and general upkeep
Provide excellent customer service and ensure a positive client experience
Qualifications
Previous experience in a clinic, medical, or dental office is an asset
Experience with JaneApp and iCBC is required
Proficiency in Microsoft Office (Word, Excel) and Google Workspace
Strong organizational and multitasking abilities in a fast-paced environment
Excellent communication skills and professional phone etiquette
Detail-oriented with strong clerical and administrative skills
Positive attitude with a friendly, team-oriented personality
Ability to prioritize tasks and manage time effectively
High school diploma or equivalent (additional administrative training is an asset)
Availability
Must be available to work Saturdays (2~2.5 days a week)
What We’re Looking For
We’re looking for someone who is reliable, warm, detail-oriented, positive and interested in a long term position. If you are passionate about providing excellent service and want to be part of a growing wellness clinic, we’d love to hear from you.

Job Type: Part-time
Pay: $22.00-$23.00 per hour
Work Location: In person