Receptionist/Administrator

Job Overview
We are seeking a professional and organized Receptionist/Administrator to join our team. This role is vital in ensuring smooth daily operations by managing front desk activities, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong office skills, excellent communication abilities, and proficiency with various software tools. Experience in medical or dental offices is a plus, but not required. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.

Responsibilities
Greet visitors and clients professionally at the front desk, ensuring a welcoming environment
Manage multi-line phone systems, handle inquiries, and direct calls appropriately
Schedule appointments and insurance billing as well as maintain calendars using Janeapp and Microsoft tools
Perform data entry with accuracy into various databases, including QuickBooks and other software systems
Handle clerical tasks such as filing, photocopying, and organizing documents
Support bookkeeping activities, including basic invoicing and record keeping
Assist with customer service by addressing client questions and providing support as needed
Proofread documents for accuracy and clarity before distribution
Maintain a clean and organized reception area to promote a professional atmosphere
Support administrative tasks related to medical or dental office operations if applicable
Handle RMT laundry throughout the day
Qualifications
Proven experience in office administration, clerical work, or front desk roles preferred
Strong computer skills with proficiency in JaneApp, Microsoft Office (Word, Excel), Google Workspace, and data entry software
Experience with QuickBooks or bookkeeping is preferred but not mandatory
Excellent phone etiquette and customer service skills with the ability to handle multi-line phone systems effectively
Strong organizational skills with attention to detail and accuracy in proofreading and data management
Ability to manage multiple tasks efficiently in a fast-paced environment
Previous experience in medical or dental offices is advantageous but not required
High school diploma or equivalent; additional administrative training or certification is a plus
This role is essential for maintaining efficient office operations while delivering outstanding support to clients and team members. We value professionalism, reliability, and excellent communication skills in our candidates.

Pay: $18.00-$23.00 per hour
Benefits:
On-site parking
Paid time off
Work Location: In person