Receptionist/Client Care Specialist

Revere Physiotherapy is one of Vancouver's top-rated clinics, committed to delivering consistent, high-quality care that makes a real difference in our patients' lives. We're a fast-growing team with two Vancouver locations, and we're looking for a part-time Client Care Specialist to help keep things running seamlessly at both clinics.

What You'll Be Doing
Patient Experience
Greet and check in patients, delivering friendly, high-quality service at every interaction
Coordinate communication between clients and the clinical team
Manage appointments, billing, and collections in Jane App, including direct billing for ICBC, WSBC, MSP, and private insurers
Clinic Space
Keep the clinic exterior clean, organized, and clear
Maintain a tidy, welcoming clinic environment across the front desk, waiting area, treatment rooms, and exercise space
Keep products stocked and organized; sort, wash, and fold linens
Operations
Complete start-of-day and end-of-day checklists
Handle email management and walk-in procedures
Track coverage for insurance claims
Support clinic and therapist marketing efforts
What We're Looking For
Exceptional customer service skills
Strong verbal, written, and interpersonal communication
Highly organized, with the ability to prioritize and multitask in a busy environment
Comfortable working independently
Experience in a physiotherapy clinic and familiarity with Jane App, ICBC, WSBC, MSP, or private insurers is an asset
A second language is an asset, but not required
How to Apply
If this sounds like the right fit, we’d love to hear from you. You can send us your resume (or even just a quick introduction email) at operations@reverephysio.com.

We look forward to welcoming you to the Revere team!

Expand your career, with Revere.

Job Types: Full-time, Part-time, Permanent
Pay: $19.40 per hour
Benefits:
Company events
Dental care
Extended health care
On-site gym
On-site parking
Paid time off
Work Location: In person