Receptionist

Job description:
K-Beauty Clinic (Formerly Smile Well Medical Spa) is seeking a friendly, professional, and organized Receptionist to join our growing team in Coquitlam.

As the first point of contact for our patients, you will play an important role in creating a welcoming experience while supporting the daily operations of our medical spa. We are looking for someone with excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced environment.

Experience in a medical, dental, or aesthetics clinic is an asset, but we are happy to train the right candidate.

Responsibilities
Welcome patients and visitors in a warm, professional manner
Answer phone calls, emails, and online inquiries
Schedule and confirm appointments using JaneApp
Process patient check-ins and check-outs
Manage patient records while maintaining confidentiality
Respond to social media and website inquiries when needed
Handle payments and issue receipts
Assist with administrative and front desk duties
Maintain a clean, organized, and professional reception area
Support the clinic team with day-to-day operations
Qualifications
Previous receptionist, administrative, or customer service experience preferred
Experience in a medical spa, medical clinic, dental office, or wellness clinic is an asset
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Comfortable using computers and learning clinic software (JaneApp experience is an asset)
Professional appearance and positive attitude
Ability to work independently and as part of a team
Korean and/or Chinese (Mandarin/Cantonese) language skills are advantages
English proficiency required
Schedule
Flexible schedule
Weekend availability is an asset
Day, evening, and weekend shifts may be required
Pay: $20.00-$27.00 per hour
Expected hours: 16.0 – 32.0 per week
Benefits:
Company events
Flexible schedule
On-site parking
Work Location: In person