Receptionist/Dental Assistant

Job Summary
We are seeking a friendly and organized Receptionist/Dental Assistant to join our dental practice. This dual role involves providing excellent patient service at the front desk while assisting with clinical duties. The ideal candidate will have experience in dental or medical office settings, possess strong administrative skills, and be comfortable working in a fast-paced environment. This position offers an opportunity to contribute to patient care and support the smooth operation of our dental practice.

Responsibilities
Greet patients warmly and check them in efficiently at the front desk
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Verify patient information and update electronic medical records accurately using Dentrix and Epic software
Assist the dental team during procedures by preparing instruments and materials as needed
Provide patients with pre- and post-treatment instructions and ensure they are comfortable
Handle administrative tasks such as filing, billing, and insurance verifications
Maintain cleanliness and organization of the reception area and clinical spaces
Ensure compliance with health and safety protocols, including COVID-19 guidelines
Skills
Proven experience as a dental receptionist or in a medical office environment
Familiarity with dental software such as Dentrix is highly preferred
Knowledge of medical terminology and electronic medical records management
Strong organizational skills with attention to detail
Excellent communication skills, both verbal and written
Ability to handle multi-line phone systems efficiently and professionally
Proficiency in office procedures, including scheduling, billing, and insurance processing
Ability to work collaboratively with dental staff while providing exceptional patient service
Prior experience in front desk operations within a healthcare setting is desirable
Pay: From $20.00 per hour
Benefits:
Dental care
On-site parking
Work Location: In person