full-time 7 days ago
Receptionist for Dental Clinic
Noalab Clinic Inc.
North Hollywood, CA 91606
25.81 - 31.08/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Overview
Join our dynamic dental clinic team as a Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients and visitors, ensuring smooth clinic operations through efficient scheduling, accurate documentation, and compassionate customer service. Your proactive approach and attention to detail will contribute to a positive environment that promotes health and well-being for all who walk through our doors. This paid position offers an exciting opportunity to develop your skills in medical administrative support within a vibrant healthcare setting.
Responsibilities
Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
Manage appointment scheduling using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks, ensuring optimal clinic flow
Verify patient insurance coverage, process payments, and handle medical collections with accuracy and professionalism
Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies
Review and organize medical documentation, including care plans, billing codes (CPT, ICD-9, ICD-10), and clinical notes for accuracy and completeness
Answer multi-line phone systems with proper phone etiquette, scheduling appointments or directing calls appropriately
Perform clerical duties such as filing medical records, data entry with 10-key typing skills, and managing electronic health records (EHR) management systems
Requirements
Proven experience in a dental or medical office environment with strong knowledge of dental clinic operations
Familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks; experience with electronic health records management is highly preferred
Knowledge of health insurance procedures including Medicare billing and medical coding (ICD-10, CPT coding)
Excellent customer service skills coupled with professional phone communication and office etiquette
Ability to handle sensitive patient information with discretion in accordance with HIPAA regulations
Strong computer skills including proficiency in Microsoft Office applications and clerical support functions
Bilingual abilities are a plus to serve diverse patient populations effectively
Prior experience in medical billing, documentation review, or healthcare administrative support is highly desirable
Attention to detail in filing, documentation review, and maintaining clinical confidentiality policies
Ability to multitask efficiently in a fast-paced environment while maintaining a friendly demeanor
Bilingual English and Spanish mandatory
Join us as a vital member of our dental clinic team where your enthusiasm and dedication will help create healthy smiles every day!
Pay: $25.81 - $31.08 per hour
Benefits:
Paid time off
Work Location: In person
Join our dynamic dental clinic team as a Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients and visitors, ensuring smooth clinic operations through efficient scheduling, accurate documentation, and compassionate customer service. Your proactive approach and attention to detail will contribute to a positive environment that promotes health and well-being for all who walk through our doors. This paid position offers an exciting opportunity to develop your skills in medical administrative support within a vibrant healthcare setting.
Responsibilities
Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
Manage appointment scheduling using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks, ensuring optimal clinic flow
Verify patient insurance coverage, process payments, and handle medical collections with accuracy and professionalism
Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies
Review and organize medical documentation, including care plans, billing codes (CPT, ICD-9, ICD-10), and clinical notes for accuracy and completeness
Answer multi-line phone systems with proper phone etiquette, scheduling appointments or directing calls appropriately
Perform clerical duties such as filing medical records, data entry with 10-key typing skills, and managing electronic health records (EHR) management systems
Requirements
Proven experience in a dental or medical office environment with strong knowledge of dental clinic operations
Familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks; experience with electronic health records management is highly preferred
Knowledge of health insurance procedures including Medicare billing and medical coding (ICD-10, CPT coding)
Excellent customer service skills coupled with professional phone communication and office etiquette
Ability to handle sensitive patient information with discretion in accordance with HIPAA regulations
Strong computer skills including proficiency in Microsoft Office applications and clerical support functions
Bilingual abilities are a plus to serve diverse patient populations effectively
Prior experience in medical billing, documentation review, or healthcare administrative support is highly desirable
Attention to detail in filing, documentation review, and maintaining clinical confidentiality policies
Ability to multitask efficiently in a fast-paced environment while maintaining a friendly demeanor
Bilingual English and Spanish mandatory
Join us as a vital member of our dental clinic team where your enthusiasm and dedication will help create healthy smiles every day!
Pay: $25.81 - $31.08 per hour
Benefits:
Paid time off
Work Location: In person
About Noalab Clinic Inc.
NOALAB Clinic Inc. Community Healthcare is a 501(c)3 registered nonprofit hospital founded in 2020, dedicated to providing top-quality clinical and patient care to low-income individuals without medical insurance in the Valley Glen region of Los Angeles. Their services include primary care, pediatrics, dental care, behavioral health, preventive screenings, and nutrition counseling.