Receptionist / Front Desk / Patient Coordinator (Dental)

Overview
Join our dynamic dental practice as a Receptionist / Front Desk / Patient Coordinator and become the friendly face that welcomes patients and ensures smooth daily operations. This energetic role is vital in creating a positive patient experience, managing appointment scheduling, insurance verification, and maintaining accurate medical records. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare support, this opportunity is perfect for you! We are committed to providing paid positions that foster growth and professional development.

Duties
Greet patients warmly upon arrival, ensuring a welcoming atmosphere at the front desk
Manage patient check-in and check-out processes efficiently using EMR (Electronic Medical Records) systems such as Epic, Meditech, Dentrix, or Eaglesoft
Schedule appointments accurately while coordinating with clinical staff to optimize daily workflow
Handle multi-line phone systems with professionalism, providing excellent patient service and addressing inquiries promptly
Maintain organized medical records, including data entry, and updating patient information in compliance with HIPAA regulations
Requirements
Experience in a dental or medical office environment with strong familiarity of dental terminology and coding practices is a plus
Proficiency in Dentrix Ascend software is preferred
Knowledge of HIPAA regulations to ensure patient confidentiality and data security at all times
Ability to perform detailed documentation review and handle insurance verification processes efficiently
Excellent computer skills including Microsoft Office suite
Strong organizational skills with clerical experience in front desk or administrative support roles within healthcare settings
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Exceptional phone etiquette combined with outstanding customer service skills to create positive patient interactions
Ability to work collaboratively within a team while managing multiple tasks in a fast-paced environment
Join us in delivering exceptional patient care through efficient office management and compassionate service. We value energetic individuals who are eager to contribute their skills to a thriving dental practice dedicated to health excellence!

Pay: $18.00 - $24.00 per hour
Expected hours: 25.0 – 36.0 per week
Benefits:
Dental insurance
Employee discount
Opportunities for advancement
Paid time off
Experience:
dental: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person