Receptionist - Full Time
Medical Associates Clinic & Health Plans
About the Practice
Job Description
Pay and Benefits: $17+/hr. with full benefits package including:
Pay raises at least annually
Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation.
401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing
Flexible Paid Time Off Program (24 days off/year)
Save money on your taxes! Medical and Dependent Care Flex Spending Accounts
Income security for your family! Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
Primary schedule: Rotating shifts Monday - Friday between the hours of 6:45am -5:00pm working 5 days/40 hours per week, full benefits eligible!
Essential Functions & Responsibilities:
Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions. Check in patients for their appointments. This includes reviewing, updating, and/or obtaining patient information making necessary account changes to ensure correct billing.
Set up new insurance coverage or modify existing insurance coverage records as needed. Collect copay or other payments where applicable and perform accurate end of day balancing.
Schedule appointments for patients within our clinics or as needed from work queues. Apply applicable department/provider scheduling protocols relating to appointment types and lengths while directing patients to appropriate providers/specialties.
Provide verbal and/or written instructions to patients, peers, and clinical team members, interacting tactfully with customers and establish and maintain effective relationships with others.
complete all other assigned projects and duties.
Knowledge, Skills and Abilities:
Education: High school diploma or GED required.
Experience: From three months to one year of similar or related experience.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussions.
Other Skills: Ability to multi-task and work in a fast paced environment. General computer knowledge with proficient keyboarding skills. Multi-line telephone system. Cash handling experience. Ability to work independently with limited direction, problem solving and resourcefulness.
About Medical Associates Clinic & Health Plans
Our mission is to provide superior healthcare and an excellent patient experience. Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice. Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association. In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Since 2002, Medical Associates Health Plans has maintained accreditation by the National Committee for Quality Assurance. Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 1940 Elm Street in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Elkader, and Monona, Iowa; Cuba City, and Platteville, Wisconsin; and Elizabeth and Galena, Illinois.
Position Closed
This job is no longer accepting applications.