full-time 26 days ago
Receptionist – Hillman
Thunder Bay Community Health Service
Hillman, MI 49746
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Be the welcoming face of our organization and help make a difference in your community!
Thunder Bay Community Health Service (TBCHS) is looking for a friendly, organized, and customer-focused Receptionist to join our team. As the first point of contact for our patients, you’ll play a vital role in creating a positive experience while helping connect individuals and families with the healthcare services they need.
If you enjoy helping others, thrive in a fast-paced environment, and have exceptional communication and organizational skills, we’d love to meet you!
What You’ll Do
As a Receptionist, you will:
Welcome patients and visitors with professionalism and compassion.
Answer incoming multi-line phone calls and assist patients with questions.
Schedule appointments and help coordinate patient care.
Verify insurance information and update electronic health records.
Collect co-pays, process payments, and balance daily collections.
Protect confidential patient information while maintaining HIPAA compliance.
Connect patients with valuable TBCHS services, including insurance enrollment, behavioral health, dental, pharmacy, transportation assistance, and financial assistance programs.
Help ensure smooth daily clinic operations through excellent customer service and teamwork.
What We’re Looking For
We’re seeking someone who:
Has outstanding customer service and communication skills.
Enjoys working with people from diverse backgrounds.
Is organized, dependable, and able to multitask in a busy healthcare environment.
Works well independently while also being a supportive team member.
Takes initiative, learns quickly, and maintains a positive attitude.
Is committed to providing every patient with an exceptional experience.
Qualifications
High School Diploma or GED required.
Minimum of 2 years of related customer service, receptionist, or administrative experience.
Basic Life Support (BLS) certification required within 30 days of hire.
Ability to travel between TBCHS clinic locations as needed.
Why Join TBCHS?
At Thunder Bay Community Health Service, we believe our employees are our greatest asset. We offer:
Competitive pay
Excellent health, dental, and vision benefits
401(k) with employer matching
Generous paid time off and sick leave
Great work-life balance
Opportunities for professional growth and advancement
A supportive, mission-driven team dedicated to improving the health of our communities
If you’re passionate about helping others and making a positive first impression every day, we’d love to hear from you! Apply today and become part of the TBCHS family.
Thunder Bay Community Health Service (TBCHS) is looking for a friendly, organized, and customer-focused Receptionist to join our team. As the first point of contact for our patients, you’ll play a vital role in creating a positive experience while helping connect individuals and families with the healthcare services they need.
If you enjoy helping others, thrive in a fast-paced environment, and have exceptional communication and organizational skills, we’d love to meet you!
What You’ll Do
As a Receptionist, you will:
Welcome patients and visitors with professionalism and compassion.
Answer incoming multi-line phone calls and assist patients with questions.
Schedule appointments and help coordinate patient care.
Verify insurance information and update electronic health records.
Collect co-pays, process payments, and balance daily collections.
Protect confidential patient information while maintaining HIPAA compliance.
Connect patients with valuable TBCHS services, including insurance enrollment, behavioral health, dental, pharmacy, transportation assistance, and financial assistance programs.
Help ensure smooth daily clinic operations through excellent customer service and teamwork.
What We’re Looking For
We’re seeking someone who:
Has outstanding customer service and communication skills.
Enjoys working with people from diverse backgrounds.
Is organized, dependable, and able to multitask in a busy healthcare environment.
Works well independently while also being a supportive team member.
Takes initiative, learns quickly, and maintains a positive attitude.
Is committed to providing every patient with an exceptional experience.
Qualifications
High School Diploma or GED required.
Minimum of 2 years of related customer service, receptionist, or administrative experience.
Basic Life Support (BLS) certification required within 30 days of hire.
Ability to travel between TBCHS clinic locations as needed.
Why Join TBCHS?
At Thunder Bay Community Health Service, we believe our employees are our greatest asset. We offer:
Competitive pay
Excellent health, dental, and vision benefits
401(k) with employer matching
Generous paid time off and sick leave
Great work-life balance
Opportunities for professional growth and advancement
A supportive, mission-driven team dedicated to improving the health of our communities
If you’re passionate about helping others and making a positive first impression every day, we’d love to hear from you! Apply today and become part of the TBCHS family.
About Thunder Bay Community Health Service
Thunder Bay Community Health Service has been providing comprehensive primary care services to the northeast Michigan populations of Montmorency, Alpena, Cheboygan, Otsego, Oscoda, and Presque Isle counties since 1981. They are committed to building healthier communities and offer a range of health services for all ages.