Receptionist in a busy denture clinic

Receptionist in Busy Denture Clinic – Denture Designs & Implants
Denture Designs & Implants is a busy, patient-focused denture clinic dedicated to providing compassionate, personalized care to our patients. We are looking for a friendly, organized, and dependable Receptionist to join our team. We are looking to fill the position as soon as possible.

If you enjoy working with people, thrive in a busy environment, and take pride in creating a welcoming experience for patients, we’d love to hear from you!

The Position
As the first point of contact for our patients, our receptionist plays an important role in creating a positive and comfortable clinic experience. You will work closely with our team to keep the clinic running smoothly while providing exceptional customer service and supporting the administrative and financial operations of the clinic.

Responsibilities
Greet patients warmly and provide a welcoming, professional experience
Answer phones, respond to inquiries, and assist patients with denture-related questions, correspond with dental office regarding patients’ treatment plans
Schedule and confirm patient appointments, as well as co-ordinating appointments with dental procedures
Manage and coordinate case flow throughout the office, ensuring cases and appointments move efficiently through each stage of treatment
Coordinate the daily appointment schedule in a busy clinic environment, ensuring documents and lab work is prepared
Manage patient records, documentation, and administrative tasks
Prepare and process patient invoices and payments
Process and submit insurance-related documentation and communicate with insurance companies as required
Allocate and reconcile insurance payments to patient accounts
Assist patients with billing and payment inquiries
Perform basic accounting and bookkeeping tasks
Maintain accurate patient account and financial records
Prepare and process the clinic’s weekly bank deposit and deliver the deposit to the bank when required
Communicate effectively with patients, insurance companies, dental offices and the clinical team
Maintain a clean, organized, and professional reception area
Provide compassionate and respectful service to patients of all ages
Assist with other administrative duties as required to support the smooth operation of the clinic
Occasional sterilization of materials when required
Occasional seating of patients and cleaning operatories when required
What We're Looking For
Friendly, outgoing, and patient-focused personality
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask and stay calm in a busy environment
Strong time-management and problem-solving skills
Comfortable handling payments, invoices, insurance transactions, and basic accounting tasks
Dependable, punctual, trustworthy, and professional
Comfortable learning new systems and procedures
Previous dental or denture clinic experience is an asset, but not required
Bilingual (an asset but not required)
Previous experience with insurance billing, accounts receivable, or bookkeeping is an asset
In-house training is provided
What We Offer
Monday to Thursday, 8:00 AM – 4:30 PM
Wage $23.00-$30.00 (depending on experience)
Weekends and holidays off
Comprehensive in-house training
Friendly, supportive team environment
Opportunity to work in a busy and rewarding patient-focused clinic
If you are a positive, caring, organized, and detail-oriented individual who enjoys helping people and would like to become part of our team, we want to hear from you!

To apply: Please submit your resume and a brief introduction outlining why you would be a great fit for Denture Designs & Implants.

Pay: $23.00-$30.00 per hour
Expected hours: 34.0 per week
Benefits:
Company events
On-site parking
Work Location: In person