Practice location
full-time 1 month ago

Receptionist

St. John's Community Health

1500 North Waterman Avenue, San Bernardino, CA 92404
30/hr

About the Practice

N/A Team Members
Other Software

Office Tour & Photos

Job Description

The Receptionist (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Will provide service to; Medical, Dental, and Mental Health.

Benefits:

Free Medical, Dental & Vision

13 Paid Holidays + PTO

403 (B) retirement match

Life Insurance, EAP

Tuition Reimbursement

SEIU Union

Flexible Spending Account

Continued workforce development & training

Succession plans & growth within

QUALIFICATIONS

Education:

High School or GED

Experience: (Required)

Bilingual (English/Spanish)

Proficient Microsoft Office

EHR- Electronic Health Record (Preferred)

PMS- Practice Management System (Preferred)

Good organizational skills

ESSENTIAL DUTIES AND RESPONSIBILITIES

Meets and greets patients; announces, directs, and/or escorts to the appropriate area.

Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.

Must be able to cope in a “fast-paced” environment.

Organizes and maintains file system; files correspondence and other records.

Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.

Input patient information and demographics into the computer system.

Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Ability to effectively communicate with people at all levels and from various backgrounds.

Understand and respond to a diverse population.

Perform some repetitive motion activities.

Pull Medical/Dental/Mental Health charts.

Process Patient Registration.

Maintain patient flow and reduce waiting time as much as possible.

May schedule appointments for patients and specialty care.

May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing.

Collect co-payments and/or fees and donations.

Handles other duties as requested by the Clinical Manager.

Handles billing for Medical/Dental/Mental.

Electronic Health Record (EHR) inputting prescriptions and patient charts.

Practice Management System (PMS) Registration, Scheduling, and Billing.

St. John’s Community Health is an Equal Employment Opportunity employer

About St. John's Community Health

St. John’s Community Health is dedicated to providing compassionate, high-quality healthcare for all—regardless of income, insurance status, or background. They offer a full range of services including medical, dental, behavioral health, women’s health, and pediatrics to support individuals and families at every stage of life.

Position Closed

This job is no longer accepting applications.

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