We are a growing MedSpa & Wellness clinic in Highland seeking a professional, friendly, and highly organized Front Desk Receptionist to join our team. This role is responsible for managing patient check-in/check-out, scheduling, phone coordination, and ensuring an exceptional client experience from arrival to departure.
The ideal candidate has prior medical office or spa front desk experience and thrives in a fast-paced, customer-focused environment.
Greet patients and provide exceptional customer service
Answer multi-line phones and manage appointment scheduling
Verify insurance and collect copays/payments
Confirm appointments and manage reminders
Maintain patient records and confidentiality (HIPAA compliant)
Coordinate with providers and clinical staff
Process intake forms and new patient paperwork
Maintain front office cleanliness and professionalism
Required:
High school diploma or GED
Preferred:
Medical office or MedSpa experience
EMR experience (list system if applicable)
Knowledge of aesthetic services
Bilingual (if applicable)
1+ year front desk or customer service experience
Strong communication skills
Basic computer proficiency
Professional appearance and demeanor
Join us in creating an inviting space where wellness meets exceptional service! This role is perfect for motivated individuals passionate about healthcare support roles who thrive on making a positive impact every day.
Job Type: Full-time
Pay: $22.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Requirements
• High school diploma or GED
• Multi-line phone systems
• HIPAA
• Bilingual
• Computer operation
About Namita Mohideen MD Inc
Golden Gate Health is a patient-centered healthcare provider with 12 locations across Southern California, offering comprehensive care for families. With a team of 29+ providers, including board-certified doctors, they strive to deliver compassionate and personalized healthcare services to patients of all ages.
