full-time 3 hours ago
Receptionist - New Tampa ( MUST HAVE DENTAL INSURANCE EXPERIENCE)
Coast Dental and Orthodontics
19048 Bruce B Downs Blvd, Tampa, FL 33647
Competitive Compensation
About the Practice
N/A Team Members
Eaglesoft Software
Job Description
Job Purpose
Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager.
Duties and Responsibilities
Exercise excellent customer service while interacting with patients both over the phone and in person.
Check in all patients and complete patient registration under the direction of the Office Manager.
Schedule patient appointments within operational standards.
Confirm patient appointments two (2) business days prior to the patients’ appointments.
Complete insurance verifications two (2) business days prior to all (general and specialty) patients’ visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required.
Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted.
File patient charts on a daily basis.
Participate in morning huddle, chart review and all routine office meetings as necessary.
Participate in monthly checklist activities as assigned.
Keep front desk area clean and neat.
All other duties and responsibilities as assigned.
Knowledge, Skills, and Abilities
Basic clerical and administrative skills.
Excellent customer service skills with professional and courteous phone etiquette.
Basic knowledge of insurance and dental terminology helpful.
Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred.
Experience with dental software such as EagleSoft preferred.
Strong organizational skills with the ability to multi-task.
Qualifications (Experience, Education, Licensure, Certification)
Previous insurance and/or dental office experience preferred.
Previous experience with orthodontic or other specialty practices preferred.
Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager.
Duties and Responsibilities
Exercise excellent customer service while interacting with patients both over the phone and in person.
Check in all patients and complete patient registration under the direction of the Office Manager.
Schedule patient appointments within operational standards.
Confirm patient appointments two (2) business days prior to the patients’ appointments.
Complete insurance verifications two (2) business days prior to all (general and specialty) patients’ visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required.
Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted.
File patient charts on a daily basis.
Participate in morning huddle, chart review and all routine office meetings as necessary.
Participate in monthly checklist activities as assigned.
Keep front desk area clean and neat.
All other duties and responsibilities as assigned.
Knowledge, Skills, and Abilities
Basic clerical and administrative skills.
Excellent customer service skills with professional and courteous phone etiquette.
Basic knowledge of insurance and dental terminology helpful.
Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred.
Experience with dental software such as EagleSoft preferred.
Strong organizational skills with the ability to multi-task.
Qualifications (Experience, Education, Licensure, Certification)
Previous insurance and/or dental office experience preferred.
Previous experience with orthodontic or other specialty practices preferred.
About Coast Dental and Orthodontics
Founded in 1992, Coast Dental Services prides itself on being the employer of choice in the dental industry. General dentists, specialists, hygienists, and dental staff choose Coast because of the amazing culture, owner opportunity, true clinical autonomy, exceptional income, no contracts, great benefits and CE, and so much more. Operating in California, Florida, Georgia, Nevada, and Texas, find out for yourself what makes Coast different from the other groups.