full-time 1 month ago
Receptionist - Orthodontics
My LA Braces
3533 West Beverly Boulevard, Montebello, CA 90640
18 - 21/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Join our award-winning team at My LA Braces! We are looking for an energetic, proactive, and detail-oriented Front Desk Receptionist (Scheduling Coordinator) who thrives in a fast-paced environment and has a passion for providing exceptional customer service. If you are a dynamic individual with superb communication skills and the ability to connect with patients quickly, we’d love to hear from you!
About Our Practice:
Located in Montebello, CA, our practice has been a cornerstone of the community for over 60 years, delivering excellent orthodontic care and creating beautiful smiles. We pride ourselves on providing a patient-focused, friendly, and supportive environment where our high-performing team collaborates to give every patient the best possible experience. We thrive on efficient systems, affordable care, and high-quality results. If you’re ready to join a team that values hard work, teamwork, and being the best part of our patients’ day, we’d love to welcome you!
Position Overview:
The Receptionist / Scheduling Coordinator plays a key role as the first point of contact for our patients. This position focuses primarily on patient scheduling, daily scheduling reports, managing missed calls and appointments, insurance verification, and supporting overall front desk operations. You will help ensure a smooth, organized, and welcoming experience for every patient.
Key Responsibilities:
Patient Scheduling: Schedule, confirm, and adjust appointments while maintaining productive provider schedules and managing daily scheduling reports.
Call & Appointment Management: Promptly return missed calls, follow up on missed appointments, and keep communication clear and professional.
Insurance Verification: Verify orthodontic benefits and document accurate insurance information prior to visits.
Payments Collections: Accept and collect cash or credit card payment using office protocols.
Front Desk Support: Greet patients, answer phones, process payments, and assist with general administrative duties.
Team Collaboration: Work closely with the team to maintain efficient systems and seamless patient flow.
What We’re Looking For:
Customer Service Excellence: Friendly, professional, and confident communication skills.
Organization & Detail: Strong multitasking ability and accuracy in managing schedules and records.
Proactive Mindset: Reliable, solution-oriented, and eager to learn.
Experience & Skills: Bilingual Spanish or Cantonese required. Dental/orthodontic experience preferred but not required.
Schedule:
This is a full-time position, 5 days per week, including 2 Saturdays per month. When working the Saturday, you would be off Mon or Wed of the week depending on the schedule. Office hours are:
Monday: 8:00 AM – 4:00 PM
Tuesday, Wednesday, Thursday: 8:20 AM – 5:20 PM
Friday: 7:50 AM – 4:50 PM
Saturday: 7:50 AM – 3:00 PM
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
Dental insurance
Employee discount
Free parking
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Retirement plan
Vision insurance
Language:
Spanish (Required)
Ability to Relocate:
Montebello, CA 90640: Relocate before starting work (Required)
Work Location: In person
About Our Practice:
Located in Montebello, CA, our practice has been a cornerstone of the community for over 60 years, delivering excellent orthodontic care and creating beautiful smiles. We pride ourselves on providing a patient-focused, friendly, and supportive environment where our high-performing team collaborates to give every patient the best possible experience. We thrive on efficient systems, affordable care, and high-quality results. If you’re ready to join a team that values hard work, teamwork, and being the best part of our patients’ day, we’d love to welcome you!
Position Overview:
The Receptionist / Scheduling Coordinator plays a key role as the first point of contact for our patients. This position focuses primarily on patient scheduling, daily scheduling reports, managing missed calls and appointments, insurance verification, and supporting overall front desk operations. You will help ensure a smooth, organized, and welcoming experience for every patient.
Key Responsibilities:
Patient Scheduling: Schedule, confirm, and adjust appointments while maintaining productive provider schedules and managing daily scheduling reports.
Call & Appointment Management: Promptly return missed calls, follow up on missed appointments, and keep communication clear and professional.
Insurance Verification: Verify orthodontic benefits and document accurate insurance information prior to visits.
Payments Collections: Accept and collect cash or credit card payment using office protocols.
Front Desk Support: Greet patients, answer phones, process payments, and assist with general administrative duties.
Team Collaboration: Work closely with the team to maintain efficient systems and seamless patient flow.
What We’re Looking For:
Customer Service Excellence: Friendly, professional, and confident communication skills.
Organization & Detail: Strong multitasking ability and accuracy in managing schedules and records.
Proactive Mindset: Reliable, solution-oriented, and eager to learn.
Experience & Skills: Bilingual Spanish or Cantonese required. Dental/orthodontic experience preferred but not required.
Schedule:
This is a full-time position, 5 days per week, including 2 Saturdays per month. When working the Saturday, you would be off Mon or Wed of the week depending on the schedule. Office hours are:
Monday: 8:00 AM – 4:00 PM
Tuesday, Wednesday, Thursday: 8:20 AM – 5:20 PM
Friday: 7:50 AM – 4:50 PM
Saturday: 7:50 AM – 3:00 PM
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
Dental insurance
Employee discount
Free parking
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Retirement plan
Vision insurance
Language:
Spanish (Required)
Ability to Relocate:
Montebello, CA 90640: Relocate before starting work (Required)
Work Location: In person
About My LA Braces
My LA Braces in Montebello, CA, has been transforming smiles since 1962, focusing on Invisalign and orthodontic appliances. With a commitment to serving the Los Angeles community, the practice believes in the power of a confident smile to positively impact lives. Their dedicated team strives to make the transformative orthodontic experience accessible and enjoyable for everyone.
Position Closed
This job is no longer accepting applications.