full-time 1 day ago
Receptionist/ Patient care coordinator
Gorge Dental
Hood River, OR 97031
21 - 28/hr
About the Practice
1 Team Members
Eaglesoft Software
Office Tour & Photos
Job Description
Reception / Patient Care Coordinator
Gorge Dental · Hood River, Oregon · Full time· $21-28/hour depending on experience.
Full time benefits include:
Paid time off
Holiday pay
Monthly health stipend to help cover medical expenses
Free Dental care for you and your immediate family
401k matching
Be the first smile our patients see.
At Gorge Dental, the front desk sets the tone for every visit. We’re looking for a warm, organized person to welcome patients, keep our schedule running smoothly, and ensure everyone leaves knowing what comes next in their care, and glad they came.
What you’ll do
Greet patients by name, in person and on the phone, and check them in and out
Schedule, confirm, and reschedule appointments in EagleSoft, and fill openings from our short-call list
Make sure every patient leaves with their next visit booked, and follow up on recall and unscheduled treatment
Coordinate specialist referrals and connect patients with our Patient Financial Coordinator for treatment estimates
Collect payments, introduce our in-house membership plan, and keep records accurate
Protect patient privacy and follow HIPAA in everything you do
Who you are
Friendly and at ease with people, including patients who are nervous, in pain, or frustrated
Clear and confident on the phone
Organized and accurate with schedules, payments, and records
Calm when the desk gets busy
Discreet and trustworthy
A team player who sees what’s needed and steps in
Front desk or customer service experience is preferred, and dental or medical office experience and EagleSoft knowledge are a plus, but attitude matters most to us.
Why Gorge Dental
We’re building toward a world-class practice, and that only happens when our people grow into genuine experts. We invest in that growth: we cover approved training and certifications (think patient experience, scheduling, treatment coordination, EagleSoft, and front office leadership), and we tie pay increases to the skills you bring into your work. You’re encouraged to bring your own growth ideas anytime, and every team member has a dedicated annual growth conversation with the owner.
Pay: $21.00 - $28.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
401(k) matching
On-the-job training
Paid time off
Work Location: In person
Gorge Dental · Hood River, Oregon · Full time· $21-28/hour depending on experience.
Full time benefits include:
Paid time off
Holiday pay
Monthly health stipend to help cover medical expenses
Free Dental care for you and your immediate family
401k matching
Be the first smile our patients see.
At Gorge Dental, the front desk sets the tone for every visit. We’re looking for a warm, organized person to welcome patients, keep our schedule running smoothly, and ensure everyone leaves knowing what comes next in their care, and glad they came.
What you’ll do
Greet patients by name, in person and on the phone, and check them in and out
Schedule, confirm, and reschedule appointments in EagleSoft, and fill openings from our short-call list
Make sure every patient leaves with their next visit booked, and follow up on recall and unscheduled treatment
Coordinate specialist referrals and connect patients with our Patient Financial Coordinator for treatment estimates
Collect payments, introduce our in-house membership plan, and keep records accurate
Protect patient privacy and follow HIPAA in everything you do
Who you are
Friendly and at ease with people, including patients who are nervous, in pain, or frustrated
Clear and confident on the phone
Organized and accurate with schedules, payments, and records
Calm when the desk gets busy
Discreet and trustworthy
A team player who sees what’s needed and steps in
Front desk or customer service experience is preferred, and dental or medical office experience and EagleSoft knowledge are a plus, but attitude matters most to us.
Why Gorge Dental
We’re building toward a world-class practice, and that only happens when our people grow into genuine experts. We invest in that growth: we cover approved training and certifications (think patient experience, scheduling, treatment coordination, EagleSoft, and front office leadership), and we tie pay increases to the skills you bring into your work. You’re encouraged to bring your own growth ideas anytime, and every team member has a dedicated annual growth conversation with the owner.
Pay: $21.00 - $28.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
401(k) matching
On-the-job training
Paid time off
Work Location: In person
Requirements
• HIPAA
• Interpersonal skills
• Eaglesoft
• Dental receptionist
• Clinic administrative experience
• Interpersonal skills
• Eaglesoft
• Dental receptionist
• Clinic administrative experience
About Gorge Dental
Gorge Dental, located in Hood River, has been providing quality care to the community for over twelve years. With a tight-knit crew and state-of-the-art technology, they ensure each patient receives excellent oral health care with a personal touch.