Practice location
full-time 1 day ago

Receptionist

Clinton County Medical Center

Saint Johns, MI 48879
16 - 20/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

We are dedicated to fostering a dynamic and inclusive work environment where professionals can thrive. At CCMC, you will find a supportive culture that values collaboration, innovation, and personal growth. If you are inspired to help make a meaningful impact in the lives of our patients and the communities we serve, CCMC is the place for you. Consider joining us in our mission to provide exceptional care by applying today.

Opportunity Summary:
The Receptionist serves as the central point of coordination between patients and clinical staff, ensuring efficient front office operations and a positive patient experience. This role is responsible for patient check-in/check-out, maintaining accurate demographic and insurance information, scheduling, communication, and front-end billing support. The position ensures operational continuity so clinical, billing, and administrative teams can function effectively.

Benefits & Rewards
Generous Paid Time Off
Paid Holidays
Regular employment, consistent pay
Health, Dental, Vision
Employer Retirement Contributions
Professional Development & Continuing Education Opportunities
Employer-paid Life Insurance
Access to Voluntary Long and Short-Term Disability Insurance
Access to additional Voluntary Life Insurance
Access to AD&D Insurance
Paid on the job training
Join a diverse and caring team
Yearly uniform stipend
Yearly CCMC health allowance
Essential Duties:
Patient Check-In / Check-Out & Front Desk Operations
Greet patients and verify identity, demographics, and insurance information
Collect copays, balances, and required documentation
Notify clinical staff of patient arrival
Schedule follow-up appointments and provide visit summaries
Ensure accurate entry and updating of patient information in EHR/PM systems
Maintain patient flow and minimize wait times
Insurance Eligibility & Verification
Verify insurance eligibility prior to appointments via payer portals
Ensure accurate insurance data entry to prevent billing errors and denials
Troubleshoot discrepancies and communicate issues to billing staff
Maintain compliance with insurance policies and procedures
Scheduling & Patient Coordination
Manage appointment scheduling and clinic flow
Coordinate virtual and in-person appointments
Communicate with patients regarding appointment logistics, delays, or changes
Documentation & Pre-Visit Preparation
Print, organize, and label patient paperwork prior to appointments
Review records to ensure required documentation is completed
Update patient-submitted information from online systems
Front-End Billing & Administrative Support
Review front-end insurance denials and update information accordingly
Process payments and maintain cash handling procedures
Assist with medication-related documentation and distribution (as applicable)
Pay: $16.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work Location: In person

Requirements

• Medical scheduling
• Teamwork
• Documentation review
• Data verification
• Assisting medical staff

About Clinton County Medical Center

Clinton County Medical Center is a Mid-Michigan healthcare organization focused on compassionate, comprehensive care for patients of all ages. Its experienced physicians, nurse practitioners, physician assistants, therapists, and counselors provide primary care, urgent care, diagnostics, physical therapy, wellness services, and specialized programs in convenient community locations. The organization emphasizes accessible same-day appointments, in-office services, and patient-centered support.