full-time 3 months ago
Receptionist/Scheduler
Holly Springs Surgery Center
600 Village Walk Drive, Holly Springs, NC 27540
22.36 - 25.00/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Job Overview
We are seeking a dynamic and organized Receptionist/Scheduler to join our team! This vital role combines front desk management, appointment scheduling, and administrative support to ensure smooth daily operations. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills. As the first point of contact for visitors and callers, you will create a welcoming environment while efficiently managing schedules and administrative tasks. This position offers an exciting opportunity to contribute to a professional, fast-paced surgery center setting where your organizational talents shine.
Responsibilities
Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly.
Manage multi-line phone system with courteous phone etiquette, directing calls accurately and efficiently.
Schedule surgical appointments and coordinate calendars using SIS EMR system and Microsoft Office tools, maintaining up-to-date records.
Assist with obtaining case authorizations from insurance payors by either payor portal, phone, and by contacting surgeons' offices for assistance.
Handle data entry, filing, and document proofreading to support office operations with precision.
Provide exceptional customer service by addressing inquiries, supporting vendors or patients, and offering support when needed.
Maintain organized records through filing systems, manage incoming correspondence, and ensure timely follow-up on administrative tasks.
Qualifications
Proven experience in front desk reception or office administration with strong organizational skills. Preferably in a medical environment - hospital, surgery center, private practice.
Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), and data entry.
Bilingual abilities are highly desirable to serve diverse client needs effectively.
Strong phone etiquette skills with experience managing multi-line phone system.
Previous clerical or administrative experience demonstrating attention to detail and proofreading skills.
Ability to manage time efficiently, prioritize tasks effectively, and handle multiple responsibilities simultaneously.
Pay: $22.36 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Surgery Center hours are Monday - Friday, 06:00am - 4:30pm. Receptionist will have a rotating schedule with other admin staff. Must be able to arrive promptly for patient registration (pre-op appointments prior to surgery). Shift can be 05:30am - 2pm or 07:30am - 4pm. This rotation is non-negotiable.
Experience:
Medical office: 1 year (Required)
Shift availability:
Day Shift (Required)
Work Location: In person
We are seeking a dynamic and organized Receptionist/Scheduler to join our team! This vital role combines front desk management, appointment scheduling, and administrative support to ensure smooth daily operations. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills. As the first point of contact for visitors and callers, you will create a welcoming environment while efficiently managing schedules and administrative tasks. This position offers an exciting opportunity to contribute to a professional, fast-paced surgery center setting where your organizational talents shine.
Responsibilities
Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly.
Manage multi-line phone system with courteous phone etiquette, directing calls accurately and efficiently.
Schedule surgical appointments and coordinate calendars using SIS EMR system and Microsoft Office tools, maintaining up-to-date records.
Assist with obtaining case authorizations from insurance payors by either payor portal, phone, and by contacting surgeons' offices for assistance.
Handle data entry, filing, and document proofreading to support office operations with precision.
Provide exceptional customer service by addressing inquiries, supporting vendors or patients, and offering support when needed.
Maintain organized records through filing systems, manage incoming correspondence, and ensure timely follow-up on administrative tasks.
Qualifications
Proven experience in front desk reception or office administration with strong organizational skills. Preferably in a medical environment - hospital, surgery center, private practice.
Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), and data entry.
Bilingual abilities are highly desirable to serve diverse client needs effectively.
Strong phone etiquette skills with experience managing multi-line phone system.
Previous clerical or administrative experience demonstrating attention to detail and proofreading skills.
Ability to manage time efficiently, prioritize tasks effectively, and handle multiple responsibilities simultaneously.
Pay: $22.36 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Surgery Center hours are Monday - Friday, 06:00am - 4:30pm. Receptionist will have a rotating schedule with other admin staff. Must be able to arrive promptly for patient registration (pre-op appointments prior to surgery). Shift can be 05:30am - 2pm or 07:30am - 4pm. This rotation is non-negotiable.
Experience:
Medical office: 1 year (Required)
Shift availability:
Day Shift (Required)
Work Location: In person
Requirements
• Clerical experience
• Administrative experience
• Multi-line phone systems
• Filing
• Medical scheduling
• Administrative experience
• Multi-line phone systems
• Filing
• Medical scheduling
About Holly Springs Surgery Center
Holly Springs Surgery Center is dedicated to delivering high-quality care safely in a comfortable environment. Specializing in orthopedic, urology, and ophthalmology surgeries, the center adheres to strict safety standards and offers state-of-the-art facilities.
Position Closed
This job is no longer accepting applications.