full-time 5 days ago
Receptionist/ Treatment Coordinator
Mission Creek Family Dentistry
Santee, CA 92071
From 25/hr
About the Practice
N/A Team Members
Open Dental Software
Job Description
Job Overview
We are seeking a dynamic and organized Receptionist/Treatment Coordinator to join our dental team. This vital role combines front desk responsibilities with patient care coordination, ensuring a seamless experience for patients from check-in for dental treatment. Our office is seeking a detail-oriented, and passionate about providing exceptional patient service while managing administrative tasks efficiently. You will serve as the first point of contact for patients and visitors, while also supporting clinical staff with documentation and scheduling. This position offers an exciting opportunity to be part of a collaborative team delivering quality care. Monday through Thursday schedule with DOE pay.
Duties
Greet patients and visitors warmly, ensuring a positive first impression and smooth check-in process
Manage appointment scheduling using Open Dental
Verify patient insurance coverage and assist with dental insurance inquiries.
Collect and process payments, perform treatment collections.
Review patient chart updates for completeness and accuracy.
Maintain and organize dental records in compliance with HIPAA and clinical confidentiality policies
Answer multi-line phone systems with professional phone etiquette, directing calls appropriately and scheduling appointments efficiently
Perform clerical duties such as filing, and managing office supplies.
Qualifications
Proven experience as a dental receptionist or treatment coordinator in a clinical or dental setting
Strong knowledge of Open Dental Software
Excellent customer service skills with the ability to handle sensitive information discreetly in accordance with HIPAA regulations
Ability to manage multiple priorities efficiently in a fast-paced environment
Bilingual abilities are highly preferred to enhance communication with diverse patient populations
Strong organizational skills with attention to detail in dental records management and appointment scheduling
Previous clinic or healthcare office experience is highly desirable; dental clinic experience is a plus
Demonstrated professionalism in phone communication, office management, and patient interaction
Pay: From $25.00 per hour
Expected hours: 32.0 per week
Work Location: In person
We are seeking a dynamic and organized Receptionist/Treatment Coordinator to join our dental team. This vital role combines front desk responsibilities with patient care coordination, ensuring a seamless experience for patients from check-in for dental treatment. Our office is seeking a detail-oriented, and passionate about providing exceptional patient service while managing administrative tasks efficiently. You will serve as the first point of contact for patients and visitors, while also supporting clinical staff with documentation and scheduling. This position offers an exciting opportunity to be part of a collaborative team delivering quality care. Monday through Thursday schedule with DOE pay.
Duties
Greet patients and visitors warmly, ensuring a positive first impression and smooth check-in process
Manage appointment scheduling using Open Dental
Verify patient insurance coverage and assist with dental insurance inquiries.
Collect and process payments, perform treatment collections.
Review patient chart updates for completeness and accuracy.
Maintain and organize dental records in compliance with HIPAA and clinical confidentiality policies
Answer multi-line phone systems with professional phone etiquette, directing calls appropriately and scheduling appointments efficiently
Perform clerical duties such as filing, and managing office supplies.
Qualifications
Proven experience as a dental receptionist or treatment coordinator in a clinical or dental setting
Strong knowledge of Open Dental Software
Excellent customer service skills with the ability to handle sensitive information discreetly in accordance with HIPAA regulations
Ability to manage multiple priorities efficiently in a fast-paced environment
Bilingual abilities are highly preferred to enhance communication with diverse patient populations
Strong organizational skills with attention to detail in dental records management and appointment scheduling
Previous clinic or healthcare office experience is highly desirable; dental clinic experience is a plus
Demonstrated professionalism in phone communication, office management, and patient interaction
Pay: From $25.00 per hour
Expected hours: 32.0 per week
Work Location: In person
Requirements
• Clerical experience
• Administrative experience
• Multi-line phone systems
• Organizational skills
• Availity
• Administrative experience
• Multi-line phone systems
• Organizational skills
• Availity