full-time 21 days ago

Receptionist - Weekends

Rockford Center

100 Rockford Drive, Newark, DE 19713
Competitive Compensation

About the Practice

N/A Team Members
Software Software

Job Description

Responsibilities:

Admissions is seeking for a qualified, and experienced Full-time Receptionist.

This opportunity is an overnight position on Saturdays and Sundays from 7pm to 7:30am.

(A 2 WEEK ORIENTATION IS REQUIRED. MON- FRI 8:30A-5:00P)

Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland.

Website: Psychiatric and Substance Abuse Services | Rockford Center | Newark, DE

Position Summary:

The Receptionist greets patients, family members, and visitors, and responds to telephone inquiries in a professional, courteous, and friendly manner at all times. Assists or directs patients/family members or visitors to appropriate area based on needs. Provides clerical support to management team as needed. Handles multiple priorities within appropriate task deadlines. Maintains confidentiality of all facility-related information.

Responsibilites:

Conducts ongoing and individualized nursing care duties as assigned and as dictated by the patient’s condition in accordance with physician orders and facility protocols.

When administering PRN medications, assess for confirmed med for PRN, documents need (rationale) and its effectiveness in the medical record.

Reports change in patient physical, mental status or episodes of seclusion or restraint to nurse manager or supervisor during each shift.

Ensures family and physician notification is completed and documented if a patient is transported to Emergency Room, Injured, Falls or is Placed in Seclusion or Restraints.

Collaborates with other team members in the development, implementation, and evaluation of an individualized plan of care.

Performs treatments and therapies as ordered by physician in an appropriate and timely fashion.

Documents patient care, findings, and psychosocial responses to nursing interventions.

Documents PRN medications given, reason and effect

Initiates emergency measures according to age appropriate CPR and client resuscitation protocols.

Participates in emergency crisis interventions according to age appropriate techniques.

Maintains confidentiality related to patient, family, client facility and staff in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved.

Benefits:

Challenging and rewarding work environment

Competitive Compensation & Generous Paid Time Off

Excellent Medical, Dental, Vision and Prescription Drug Plans

401(K) with company match and discounted stock plan

SoFi Student Loan Refinancing Program

Career development opportunities within UHS and its 300+ Subsidiaries!

Pet Insurance

More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

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Qualifications:

Requirements:

Medical Reception experience in a hospital or emergency room setting.

High School Diploma/GED

EEO Statement

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About Rockford Center

As Delaware’s first private psychiatric facility, Rockford Center has expanded the scope and breadth of its services since opening its doors in 1974. Our mental health center has grown from a 55-bed residential psychiatric hospital for individuals with sub-acute psychiatric disorders, to a 138-bed facility that provides easy access to a full complement of inpatient behavioral healthcare and partial hospital programs for children and adolescents, adults and older adults. Rockford Center’s diverse professional staff takes a multidisciplinary approach to all treatment services, using “best practices” as a guide to assessing, treating, and caring for all of Rockford Center’s patients. Staff members are all highly trained and educated in various aspects of medical and behavioral health. Our medical staff includes Board Certified Psychiatrists, and our trusted nursing staff includes dedicated and caring Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and additional staff with specific experience and expertise in providing behavioral healthcare. Our social services department consists of Master’s prepared and Licensed Clinical Social Workers, several of whom are also Certified Alcohol and Drug Counselors. All who turn to Rockford Center’s experienced staff for assistance will find a helping hand and compassionate heart.