full-time 5 days ago
Receptionists - Medical Office
Hearing Associates
Gurnee, IL 60031
18 - 20/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Receptionist – Make a Difference From the Front Desk
Are you friendly, organized, and energized by helping people?
Hearing Associates, Inc. is seeking a Receptionist who can create an exceptional first impression—both over the phone and in person—and help keep our busy healthcare office running smoothly.
As the first point of contact, you’ll set the tone for each patient’s visit. You’ll help them feel welcomed, informed, and cared for while ensuring our day-to-day operations stay on track. This role is perfect for someone who thrives in a fast-paced environment, enjoys working independently, and loves improving systems to make each day a little easier for the team and our patients.
About Us
At Hearing Associates, Inc., we’re a close-knit, mission-driven team dedicated to improving lives through better hearing. We value mutual respect, open communication, and genuine collaboration. You’ll be supported, appreciated, and encouraged to grow—both personally and professionally.
We laugh often, work hard, and always put patients first.
What You’ll Do
Welcome patients with warmth, professionalism, and kindness
Answer phones, schedule appointments, and manage provider calendars
Coordinate appointment confirmations and patient communications
Handle general front desk and administrative duties
Use office software and computer applications with confidence
Share ideas to improve workflow and elevate the patient experience
What We’re Looking For
1–2 years of Reception or Front Desk experience (healthcare preferred)
Excellent communication and customer service skills
Reliable, detail-oriented, and able to multitask with ease
A positive attitude and team-centered mindset
Comfortable with computers and common office software
What We Offer
Competitive hourly pay — $18–$20/hr, depending on experience
A supportive, friendly, and respectful team environment
Opportunities for learning, growth, and skill development
The chance to make a meaningful difference in patients’ lives every day
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Vision insurance
Ability to Commute:
Gurnee, IL 60031 (Required)
Ability to Relocate:
Gurnee, IL 60031: Relocate before starting work (Required)
Work Location: In person
Are you friendly, organized, and energized by helping people?
Hearing Associates, Inc. is seeking a Receptionist who can create an exceptional first impression—both over the phone and in person—and help keep our busy healthcare office running smoothly.
As the first point of contact, you’ll set the tone for each patient’s visit. You’ll help them feel welcomed, informed, and cared for while ensuring our day-to-day operations stay on track. This role is perfect for someone who thrives in a fast-paced environment, enjoys working independently, and loves improving systems to make each day a little easier for the team and our patients.
About Us
At Hearing Associates, Inc., we’re a close-knit, mission-driven team dedicated to improving lives through better hearing. We value mutual respect, open communication, and genuine collaboration. You’ll be supported, appreciated, and encouraged to grow—both personally and professionally.
We laugh often, work hard, and always put patients first.
What You’ll Do
Welcome patients with warmth, professionalism, and kindness
Answer phones, schedule appointments, and manage provider calendars
Coordinate appointment confirmations and patient communications
Handle general front desk and administrative duties
Use office software and computer applications with confidence
Share ideas to improve workflow and elevate the patient experience
What We’re Looking For
1–2 years of Reception or Front Desk experience (healthcare preferred)
Excellent communication and customer service skills
Reliable, detail-oriented, and able to multitask with ease
A positive attitude and team-centered mindset
Comfortable with computers and common office software
What We Offer
Competitive hourly pay — $18–$20/hr, depending on experience
A supportive, friendly, and respectful team environment
Opportunities for learning, growth, and skill development
The chance to make a meaningful difference in patients’ lives every day
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Vision insurance
Ability to Commute:
Gurnee, IL 60031 (Required)
Ability to Relocate:
Gurnee, IL 60031: Relocate before starting work (Required)
Work Location: In person
Requirements
• Front desk
• Customer service
• Medical office experience
• Medical terminology
• English
• HIPAA
• Intake
• Customer service
• Medical office experience
• Medical terminology
• English
• HIPAA
• Intake
About Hearing Associates
Hearing Associates has been dedicated to helping people with concerns about their hearing and balance since 1980. Their Doctors of Audiology provide compassionate, individualized care to improve patients' quality of life through comprehensive evaluations, personalized treatment plans, advanced hearing aids, and specialized services such as tinnitus management and cochlear implant services.