full-time 26 days ago
Registered Dental Assistant Lead
Northeast Community Clinic
2975 Zoe Ave, Huntington Park, CA 90255
34 - 39/hr
About the Practice
N/A Team Members
Other Software
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Job Description
Position Summary
Registered Dental Assistant (RDA) Lead provides clinical leadership and operational oversight of back-office dental functions. The RDA Lead is to ensure workflow efficiency, compliance readiness, staff competency, and equipment and supply management.
This position supports the dental workflows by ensuring that all dental back-office operations run consistently, safely, productively, and meets or exceeds regulatory standards and organizational expectations.
Schedule:
Base working hours Monday – Friday from 8:00 am – 5:00 pm with flexibility for extended hours and possible weekend hours occasionally.
On-site 5-days per week, no hybrid or remote availability.
Duties and Responsibilities
Perform all RDA duties within state regulations and organizational privileging
Ensure that all patients are in the dental chairs in accordance to their appointment time
Ensure highly exceptional patient experience at all times.
Maintain high-efficiency chairside support to reduce provider downtime and improve visit throughput
Ensure accurate, complete, and timely documentation in the dental record
Reinforce patient education to improve treatment acceptance and preventative care compliance from all dental staff
Ensure daily back-office operations and workflow execution are handled efficiently without gaps.
Drive patient flow to meet productivity targets and minimize gaps in provider schedules
Identify bottlenecks and implement corrective actions in real time
Partner with Clinic Manager to align staffing, scheduling, and operational priorities
Train, onboard, and validate competencies of back-office staff to meet all NECC standards and follow all Policies and Procedures.
Serve as first-line resource for clinical workflow and procedural guidance
Monitor staff performance and escalate concerns to leadership
Reinforce accountability to policies, procedures, and expected standards
Ensure optimal inventory levels are maintained with zero disruption to patient care
Coordinate ordering and prevent overstock or shortages
Implement standard quality and efficiency levels across operatories
Ensure full accountability of end-to-end lab case process from packaging to delivery to ensure all cases are tracked, documented, and scheduled for follow-up
Communicate with labs to prevent delays and resolve discrepancies
Ensure timely submission and tracking of lab invoices
Ensure all dental equipment remains functional and compliant
Work closely with Clinic Manager to coordinate preventive maintenance including handpieces, vacuum, compressor, and operatory systems
Coordinate repairs and minimize downtime
Maintain all required equipment logs and documentation audit-ready
Ensure strict adherence to infection control standards
Ensure completion and documentation of spore testing, waterline maintenance, and required testing schedules and maintain updated dental logs.
Immediately escalate and track resolution of failed tests or compliance risks
Maintain readiness for internal and external audits at all times
Ensure proper distribution, tracking, and compliance of dosimeter badges and maintain all required radiation safety logs and documentation
Participate in quality improvement (QI) initiatives tied to clinical outcomes and operational performance
Maintain a clean, organized, and inspection-ready environment
Other Duties and responsibilities as assigned to support clinic and organizational goals by the Clinic Manager
Minimum Requirements
Microsoft Office (Word, Excel, Outlook)
Excellent Communication Skills
Excellent Customer Service (Bedside Manners)
Bilingual English/Spanish preferred
Ability to work as a team player and work independently
Reliable transportation
Must be able to travel from facility to facility
This position requires 10 % travel outside the local area.
Required Education/Experience and/or Licensure/Certification
Dental Assistant Certificate, Certified Dental Assistant, or higher.
High School Diploma and/or GED equivalent preferred, but not required.
Proof of completing radiation safety course
Active CA license and certification as a Registered Dental Assistant
Two (2) years minimum experience as a Registered Dental Assistant
Knowledge of NextGen and Digital x-rays, preferred
Commitment to goals and philosophy of Northeast Community Clinic
Current BLS Certification
Valid State Identification
Physical Requirements and Working Conditions
OSHA Category 1 – Involves exposure to blood, body fluids, or tissues.
The work is majority of the time non-sedentary in nature.
The employee is regularly required to communicate, frequently required to use repetitive motions, move, remain stationary, regularly push, pull and lift up to 20 pounds and occasionally push, pull and lift up to 40 pounds.
Must possess mobility to work in a standard office/clinic setting (in some cases both settings) and to use standard office/clinic equipment, including a computer, stamina to maintain attention to detail despite interruptions, read printed materials and use a computer, and communicate in person and over the telephone.
Registered Dental Assistant (RDA) Lead provides clinical leadership and operational oversight of back-office dental functions. The RDA Lead is to ensure workflow efficiency, compliance readiness, staff competency, and equipment and supply management.
This position supports the dental workflows by ensuring that all dental back-office operations run consistently, safely, productively, and meets or exceeds regulatory standards and organizational expectations.
Schedule:
Base working hours Monday – Friday from 8:00 am – 5:00 pm with flexibility for extended hours and possible weekend hours occasionally.
On-site 5-days per week, no hybrid or remote availability.
Duties and Responsibilities
Perform all RDA duties within state regulations and organizational privileging
Ensure that all patients are in the dental chairs in accordance to their appointment time
Ensure highly exceptional patient experience at all times.
Maintain high-efficiency chairside support to reduce provider downtime and improve visit throughput
Ensure accurate, complete, and timely documentation in the dental record
Reinforce patient education to improve treatment acceptance and preventative care compliance from all dental staff
Ensure daily back-office operations and workflow execution are handled efficiently without gaps.
Drive patient flow to meet productivity targets and minimize gaps in provider schedules
Identify bottlenecks and implement corrective actions in real time
Partner with Clinic Manager to align staffing, scheduling, and operational priorities
Train, onboard, and validate competencies of back-office staff to meet all NECC standards and follow all Policies and Procedures.
Serve as first-line resource for clinical workflow and procedural guidance
Monitor staff performance and escalate concerns to leadership
Reinforce accountability to policies, procedures, and expected standards
Ensure optimal inventory levels are maintained with zero disruption to patient care
Coordinate ordering and prevent overstock or shortages
Implement standard quality and efficiency levels across operatories
Ensure full accountability of end-to-end lab case process from packaging to delivery to ensure all cases are tracked, documented, and scheduled for follow-up
Communicate with labs to prevent delays and resolve discrepancies
Ensure timely submission and tracking of lab invoices
Ensure all dental equipment remains functional and compliant
Work closely with Clinic Manager to coordinate preventive maintenance including handpieces, vacuum, compressor, and operatory systems
Coordinate repairs and minimize downtime
Maintain all required equipment logs and documentation audit-ready
Ensure strict adherence to infection control standards
Ensure completion and documentation of spore testing, waterline maintenance, and required testing schedules and maintain updated dental logs.
Immediately escalate and track resolution of failed tests or compliance risks
Maintain readiness for internal and external audits at all times
Ensure proper distribution, tracking, and compliance of dosimeter badges and maintain all required radiation safety logs and documentation
Participate in quality improvement (QI) initiatives tied to clinical outcomes and operational performance
Maintain a clean, organized, and inspection-ready environment
Other Duties and responsibilities as assigned to support clinic and organizational goals by the Clinic Manager
Minimum Requirements
Microsoft Office (Word, Excel, Outlook)
Excellent Communication Skills
Excellent Customer Service (Bedside Manners)
Bilingual English/Spanish preferred
Ability to work as a team player and work independently
Reliable transportation
Must be able to travel from facility to facility
This position requires 10 % travel outside the local area.
Required Education/Experience and/or Licensure/Certification
Dental Assistant Certificate, Certified Dental Assistant, or higher.
High School Diploma and/or GED equivalent preferred, but not required.
Proof of completing radiation safety course
Active CA license and certification as a Registered Dental Assistant
Two (2) years minimum experience as a Registered Dental Assistant
Knowledge of NextGen and Digital x-rays, preferred
Commitment to goals and philosophy of Northeast Community Clinic
Current BLS Certification
Valid State Identification
Physical Requirements and Working Conditions
OSHA Category 1 – Involves exposure to blood, body fluids, or tissues.
The work is majority of the time non-sedentary in nature.
The employee is regularly required to communicate, frequently required to use repetitive motions, move, remain stationary, regularly push, pull and lift up to 20 pounds and occasionally push, pull and lift up to 40 pounds.
Must possess mobility to work in a standard office/clinic setting (in some cases both settings) and to use standard office/clinic equipment, including a computer, stamina to maintain attention to detail despite interruptions, read printed materials and use a computer, and communicate in person and over the telephone.
About Northeast Community Clinic
Northeast Community Clinic has been providing high-quality medical care to uninsured and low-income residents of Los Angeles County for over 50 years. They believe in improving health to help patients live better lives.