Practice location
full-time 1 day ago

Registered Dental Assistant/Receptionist

SK Family Dental

Puyallup, WA 98375
21 - 24/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Overview
We are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our healthcare team. This multifaceted role combines clinical support with front desk responsibilities, ensuring seamless patient care and efficient office operations. The ideal candidate will possess strong dental administrative skills, proficiency with electronic health record (EHR) systems, and a passion for providing exceptional patient service. This position offers an excellent opportunity to contribute to a dynamic dental practice committed to delivering high-quality care in a professional environment.

Responsibilities
Greet patients warmly, verify insurance coverage, and assist with patient intake and scheduling using systems such as Dentrix, Eaglesoft, or Meditech.

Prepare treatment rooms, sterilize equipment, and assist the dental team during procedures while maintaining strict adherence to infection control protocols.

Manage appointment scheduling through multi-line phone systems and coordinate patient flow efficiently.

Perform administrative duties including filing, data entry, and updating electronic health records (EHR systems) such as Epic or eClinicalWorks.

Verify insurance benefits, process claims, and handle dental collection activities in compliance with HIPAA regulations.

Assist with billing procedures, including coding using CPT, ICD-9, ICD-10 codes, and managing medical billing processes related to dental services.

Maintain accurate documentation review of treatment plans and care documentation while ensuring compliance with health information management standards.

Provide excellent customer service by addressing patient inquiries professionally and maintaining a positive office environment.

Experience
Prior experience working in a dental clinic or medical office environment is strongly preferred, with familiarity in dental terminology and coding practices.

Proficiency in EMR systems such as Dentrix, Eaglesoft, or similar platforms is essential; experience with Epic, Meditech, Athenahealth, or eClinicalWorks is advantageous.

Demonstrated knowledge of HIPAA regulations and medical billing procedures including insurance verification and Medicare claims processing.

Strong computer skills including Microsoft Office Suite (Word, Excel), typing (including 10-key), and familiarity with health information management software.

Excellent communication skills with the ability to manage multi-line phone systems and provide outstanding patient service in a bilingual setting if applicable.

Previous clinic or hospital experience involving medical administrative support, front desk operations, or office management will be highly valued. Join our team to deliver compassionate dental care while supporting efficient office operations through your expertise in medical administration and patient-centered service!

Pay: $21.00 - $24.00 per hour
Expected hours: 25.0 – 28.0 per week
Benefits:
Employee discount
Paid sick time
Paid time off
Profit sharing
Work Location: In person

Requirements

• Records management
• Administrative experience
• Multi-line phone systems
• Dental clinic experience
• Records management experience (Less than 1 year)
• Administrative experience (Less than 1 year)
• Multi-line phone system experience (Less than 1 year)

About SK Family Dental

SK Family Dental provides comprehensive, personalized dental care for individuals and families in the South Hill area of Puyallup, Washington. The practice offers preventive, restorative, cosmetic, emergency, and oral health services in a modern, technology-equipped office. Its friendly, experienced team emphasizes patient-centered treatment, flexible scheduling, and long-term relationships with the community.

Registered Dental Assistant/Receptionist at SK Family Dental in Puyallup, WA 98375 | Only Dental Jobs | Only Dental Jobs