Scheduler / Front Office Support OB/GYN

Job Overview
Overview
Scheduler / Front Office Support – OB/GYN Practice
We are seeking a reliable, compassionate, and detail-oriented Scheduler / Front Office Support professional to join our busy OB/GYN practice. This position plays an important role in creating a welcoming patient experience while helping our office run smoothly and efficiently.

Key Responsibilities
Manage daily scheduling for 5 providers, laboratory services, and ultrasound, including new and established patient appointments.

Schedule and communicate with patients through phone, email, fax, referrals, Phreesia, and third-party referral services.

Verify insurance eligibility and benefits utilizing IVR and payer websites. Accurately determine patient financial responsibility, including copays, deductibles, and balances.

Obtain and verify required HMO referrals and authorizations.

Prepare Good Faith Estimates and ABN documents when needed.

Maintain accurate patient records and documentation.

Coordinate closely with front office and clinical staff to support efficient patient flow.

Assist with general front office duties as needed.

Qualifications
Previous experience in a medical front office setting is required.

Clear and effective English communication, both verbal and written, is required.

Proficient knowledge of medical terminology, particularly OB/GYN, is required.

Strong communication, customer service, and interpersonal skills.

Experience with insurance verification and benefits is preferred.

Familiarity with Athena EMR and Phreesia is a plus.

Excellent organization and attention to detail.

Ability to multitask and stay organized in a fast-paced environment.

Self-motivated, dependable, and able to work independently.

Positive, compassionate, and team-oriented approach.

What We’re Looking For
We are looking for someone who genuinely cares about patients, takes pride in their work, and enjoys being part of a collaborative team. The ideal candidate is dependable, proactive, professional, and committed to providing excellent patient service.

Experience
Prior clinic or medical office experience is highly preferred, especially in OB/GYN or women's health settings
Demonstrated proficiency with electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Strong knowledge of medical terminology.

Excellent computer skills for documentation review and administrative support tasks
Bilingual abilities are a plus to enhance patient service across diverse populations
Proven ability to handle medical administrative support duties with professionalism and attention to detail
Experience in health information management, clerical support, or front desk roles within healthcare environments
Join us in delivering compassionate care through efficient scheduling and administrative excellence. Your dedication will help patients receive timely services while supporting our clinical team’s mission to improve health outcomes.

Pay: From $19.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
AD&D insurance
Bereavement leave
Dental insurance
Disability insurance
Employee discount
Flexible spending account
Free flu shots
Free parking
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid orientation
Paid time off
Pet insurance
Retirement plan
Vision insurance
Experience:
Medical receptionist: 1 year (Required)
Ability to Commute:
Frisco, TX 75034 (Required)
Work Location: In person
Pay: From $19.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
AD&D insurance
Bereavement leave
Dental insurance
Disability insurance
Employee discount
Flexible spending account
Free flu shots
Free parking
Health insurance
Health savings account
Life insurance
On-the-job training
Paid jury duty
Paid orientation
Paid sick time
Paid time off
Paid training
Pet insurance
Retirement plan
Vision insurance
Work Location: In person