Scheduler/Medical Receptionist

Scheduler/Medical Receptionist Job Summary
Whole Health Orthopedic Institute is seeking a self-starting, experienced individual to join our office as a Scheduler/Medical Receptionist. As part of our administrative team, you assist patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need. You accurately record patient information, prevent double-bookings, and route patient calls to the correct department or individual. This position requires you have close attention to detail, impeccable phone etiquette, and working knowledge of common medical terminology. Our ideal candidate has prior receptionist experience, especially in a medical setting, coupled with superb data entry and communication skills.

Scheduler/Medical Receptionist Duties and Responsibilities
Answer patient calls, field questions, and assist patients in making new medical appointments
Change or cancel appointments as necessary
Accurately note all patient information according to confidentiality standards and HIPAA requirements
Route calls to the appropriate department or individual
Scheduler/Medical Records Clerk Requirements and Qualifications
High school diploma or GED certificate
Positive attitude and willing to help out the team
Knowledge of common medical terminology
Prior receptionist experience, ideally in a medical clinic environment
Excellent communication skills and phone etiquette
Ability to work independently
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Uniform allowance
Vision insurance
Medical Specialty:
Surgery
Work Location: In person