Scheduler- Patient Service Representative

Position: Patient Services Representative- Scheduler
Hours: Monday-Friday 8:00am-4:30pm
Location: Plymouth
Duties and Responsibilities:
Answer and screen incoming calls, patient inquiries and relays messages so that calls are handled in an efficient and timely manner.

Schedule office appointments for providers, lab and outside providers
Address credit issues as directed by the business office.

Completes patient chart prep as needed. Making sure to get yearly updates with current signatures.

Responsible for updating patient information in computer.

Notifies patient by phone of their next day scheduled appointment.

Assumes responsibility for all daily provider schedules.

Maintains patient confidentiality.

Job Qualifications:
High School diploma
Previous office experience with computer knowledge helpful but not required
Knowledge of Medical Terminology preferred
Excellent communication/listening/customer service skills
Willing to work in a fast paced environment
Computer knowledge to use scheduling software and Microsoft Suite
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
Work Location: In person