full-time 1 month ago
Scheduling Coordinator
Weis Dental
1100 Volvo Parkway, Chesapeake, 23320
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Scheduling Coordinator
About the Role
Join a dental practice built on excellent patient care, strong teamwork, and a culture that supports every member of the team. This role is central to the patient experience, and thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient. We are seeking someone who thrives in a fast-paced environment, has excellent communication skills, and enjoys helping families navigate the process of scheduling and preparing for their child’s dental treatment under general anesthesia.
Responsibilities
Greet and support patients with excellent customer service
Coordinate and schedule pediatric patients requiring treatment under general anesthesia
Answer scheduling inquiries via phone and email
Confirm appointments, obtain consents, and send reminders
Reschedule appointments when necessary
Communicate with parents/guardians regarding treatment plans, surgical appointments, and pre-operative requirements
Coordinate with surgery centers, dental providers, medical offices, and other healthcare professionals
Obtain and track medical clearances and required pre-operative documentation
Assist with insurance verification, pre-authorizations, and benefit information
Submit and follow up on dental and medical authorizations as applicable
Ensure all required patient documentation is completed prior to the surgical appointment
Monitor surgical schedules and maintain accurate case information
Communicate appointment changes, cancellations, and requirements to families
Follow up with families to ensure they understand pre- and post-operative instructions
Maintain accurate and timely documentation in the patient's chart
Provide excellent customer service and support to families throughout the process
Qualifications
1+ years of scheduling experience in a medical or dental practice
Proficiency in scheduling software and basic computer skills
Detail oriented and comfortable in a fast paced environment
Punctual, professional, and confidential in all interactions
Exceptional written and verbal communication skills
Organized with strong knowledge of dentistry and dental terminology
Strong organizational and time-management skills
Comfortable speaking with parents and explaining complex information clearly
Strong attention to detail and ability to manage multiple cases at once
Ability to work independently while also being a strong team player
What We Offer
Competitive compensation
Modern facilities and advanced technology
Mentorship and career growth opportunities
A diverse patient base and meaningful clinical work
About the Role
Join a dental practice built on excellent patient care, strong teamwork, and a culture that supports every member of the team. This role is central to the patient experience, and thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient. We are seeking someone who thrives in a fast-paced environment, has excellent communication skills, and enjoys helping families navigate the process of scheduling and preparing for their child’s dental treatment under general anesthesia.
Responsibilities
Greet and support patients with excellent customer service
Coordinate and schedule pediatric patients requiring treatment under general anesthesia
Answer scheduling inquiries via phone and email
Confirm appointments, obtain consents, and send reminders
Reschedule appointments when necessary
Communicate with parents/guardians regarding treatment plans, surgical appointments, and pre-operative requirements
Coordinate with surgery centers, dental providers, medical offices, and other healthcare professionals
Obtain and track medical clearances and required pre-operative documentation
Assist with insurance verification, pre-authorizations, and benefit information
Submit and follow up on dental and medical authorizations as applicable
Ensure all required patient documentation is completed prior to the surgical appointment
Monitor surgical schedules and maintain accurate case information
Communicate appointment changes, cancellations, and requirements to families
Follow up with families to ensure they understand pre- and post-operative instructions
Maintain accurate and timely documentation in the patient's chart
Provide excellent customer service and support to families throughout the process
Qualifications
1+ years of scheduling experience in a medical or dental practice
Proficiency in scheduling software and basic computer skills
Detail oriented and comfortable in a fast paced environment
Punctual, professional, and confidential in all interactions
Exceptional written and verbal communication skills
Organized with strong knowledge of dentistry and dental terminology
Strong organizational and time-management skills
Comfortable speaking with parents and explaining complex information clearly
Strong attention to detail and ability to manage multiple cases at once
Ability to work independently while also being a strong team player
What We Offer
Competitive compensation
Modern facilities and advanced technology
Mentorship and career growth opportunities
A diverse patient base and meaningful clinical work
About Weis Dental
At Weis Dental, we prioritize the health and wellbeing of children by providing top-quality dental care in a fun and friendly environment. Our skilled team specializes in pediatric patients and focuses on prevention and overall oral health. Our goal is to support the smiles of the youngest members of the Greater Hampton Roads communities.
Position Closed
This job is no longer accepting applications.