Practice location
full-time 11 days ago

Scheduling Coordinator - Dental Office

Pinnacle Dental Group - Clarendon Hills

1890 Silver Cross Boulevard, New Lenox, IL 60451
18 - 21/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Who We Are
Lifetime Family Dental is a growing, family-owned dental practice focused on comprehensive general dentistry—from preventive care to restorative and cosmetic treatments. We are committed to delivering an exceptional patient experience while building long-term relationships based on trust and quality care.

We are building something special—and we’re looking for someone who wants to grow with us, not just show up.

Who We’re Looking For
This is not a typical front desk role.

We’re looking for a high-energy, driven, and personable Scheduling Coordinator who:
Thrives in a fast-paced, patient-focused environment
Communicates with confidence, warmth, and professionalism
Creates a strong first impression and builds instant rapport
Takes ownership from first call → scheduling → patient arrival
If you enjoy connecting with people, keeping schedules optimized, and being the first point of contact that sets the tone for the entire patient experience—this role is for you.

What You’ll Do
Answer inbound calls and convert them into scheduled appointments
Manage and optimize the daily and weekly schedule
Confirm appointments and reduce no-shows
Follow up with unscheduled treatment and incomplete appointments
Provide clear, friendly communication with patients at every touchpoint
Coordinate with the clinical team to ensure efficiency and flow
Maintain a high level of organization and attention to detail
Spend a significant portion of your time on the phone
What Success Looks Like
Keeping the schedule consistently full and productive
Minimizing cancellations and no-shows
Creating a smooth, stress-free experience for patients
Taking ownership of scheduling performance and results
Proactively solving gaps in the schedule without being asked
Compensation
Base: Competitive, based on sales and dental experience ($18-21)
What We Value
Work ethic over entitlement
Accountability over excuses
A growth mindset
Team players who elevate those around themRequirements
Dental experience preferred (general dentistry strongly preferred)
Front office or scheduling experience is a plus
Excellent communication and emotional intelligence
Organized, proactive, and detail-oriented
Why Join Us
Be part of a growing, patient-centered practice
Work closely with an experienced and supportive team
Opportunity for financial and professional growth
A positive, team-driven environment focused on excellence
Hours:
Monday: 10:00 am - 6:00 pm (30 min break)
Tuesday: 10:00 am - 6:00 pm (30 min break)
Wednesday: 10:00 am - 6:00 pm (30 min break)
Thursday: 10:00 am - 6:00 pm (30 min break)
Friday: 9:00 am - 5 pm (30 min break)
This role is for individuals who want more—not average.

Pay: $18.00 - $21.00 per hour
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Work Location: In person

Requirements

• Attention to detail
• General dentistry
• Empathy
• Dental receptionist
• Client rapport building

About Pinnacle Dental Group - Clarendon Hills

Pinnacle Dental Group offers comprehensive dental care in Plainfield, Clarendon Hills, and New Lenox. They specialize in single dental implants, full-arch All-on-X procedures, and advanced oral surgery. With a focus on restoring function and confidence, their experienced team delivers personalized care with surgical expertise, advanced technology, and genuine compassion.