Scheduling Coordinator

Overview
We are seeking a dedicated and organized Scheduling Coordinator to join our orthodontic office team. The ideal candidate will play a crucial role in managing patient appointments, ensuring efficient scheduling, and providing excellent customer service. This position requires strong communication skills and the ability to work in a fast-paced environment while maintaining attention to detail.

Duties
Coordinate and manage patient appointments using Dolphin Managment software.

Ensure accurate scheduling of appointments, including follow-ups and cancellations.

Communicate effectively with patients regarding their appointments and any necessary preparations.

Assist with front desk operations, including answering phones and greeting patients.

Provide exceptional patient service by addressing inquiries and resolving issues promptly.

Collaborate with referring office to optimize scheduling efficiency and patient flow.

Support the medical team in administrative tasks as needed.

Skills
Proficiency in Dolphin Management scheduling software.

Experience in orthodontic receptionist is preferred or at least 1 year of general dentistry.

Strong phone etiquette and interpersonal communication skills.

Ability to handle multiple tasks while maintaining accuracy and attention to detail.

Familiarity with dental insurances is a plus.

Excellent organizational skills with the ability to prioritize tasks effectively.

A commitment to providing outstanding patient service in a dental setting.

Join our team as a Scheduling Coordinator where you can make a difference in the lives of our patients through efficient scheduling and exceptional service.

Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person