Senior Dental Receptionist

We are a modern, rapidly growing dental clinic located in the Brentwood area of Burnaby. As our practice continues to expand, we are looking for an experienced,professional, and patient-focused Senior Dental Receptionist to join our team.

This is an excellent opportunity for someone who enjoys working in a fast-pacedenvironment, takes pride in providing exceptional patient service, and has strong knowledge of dental administration.

Responsibilities
Welcome patients and provide a positive first impression
Manage appointment scheduling and optimize the daily schedule
Verify insurance coverage and process insurance claims
Prepare estimates and explain treatment fees to patients
Process billing, payments, and account receivables
Coordinate communication with patients, specialists, and insurance providers
Maintain accurate patient records and documentation
Support the clinical team to ensure smooth daily operations
Assist with training and mentoring front desk team members when needed
Qualifications
Required:
Minimum 3 years of experience as a dental receptionist in BC, Canada
Strong knowledge of dental insurance, billing, and treatment coordination
Experience with dental practice management software (Tracker preferred)
Excellent written and verbal English communication skills
Strong organizational and multitasking abilities
Professional, dependable, and detail-oriented
Friendly, confident, and committed to providing outstanding customer service
Assets:
Experience with Tracker software
Knowledge of the BC Dental Association Fee Guide
Experience in a high-volume or multi-provider dental practice
What We Offer
Competitive compensation based on experience
Supportive and collaborative team environment
Modern, well-equipped clinic
Long-term career growth opportunities
Continuing education and professional development opportunities
Pay: $30.00-$40.00 per hour
Benefits:
Company events
Dental care
On-site parking
Ability to commute/relocate:
Burnaby, BC: reliably commute or plan to relocate before starting work (required)
Education:
Secondary School (preferred)
Experience:
Dental receptionist: 3 years (required)
Work Location: In person