full-time 1 month ago
Senior Front Desk Receptionist
Alpenglow Pain & Wellness
2000 Abbott Road, Anchorage, AK 99507
25 - 30/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Job Overview
Are you an experienced Senior Front Desk Medical Receptionist with some Clinical Background looking for the next challenge? Alpenglow Pain & Wellness is looking for a Full-Time Senior Front Desk Receptionist Monday through Friday to join our energized and friendly environment with a team of individuals who exhibit an internal hustle, strong work ethic, and a drive to provide excellent patient care.
Our office Alpenglow Pain & Wellness was awarded top pain management doctor in Anchorage for 2021, 2022, 2023, 2024, 2025 and 2026. We consistently receives 5-star reviews from patients on all review platforms. Our providers include interventional pain physician and anesthesiologist, Dr. Nichelle Renk, with Dr. Gavin Nixon, Physician Assistant Cynthia Dunleavy, PA-C, Nurse Practitioner April Hinsberger, Massage Therapists Jenn Seifert-Byrne, LMT, Abby Kuster, LMT, and Caine Van de Water, LMT.
The Senior Front Desk Receptionist tasks will include but not be limited to: answering phones, scheduling appointments, collection of patient dues, billing support, referral management, inventory and more. The Clinical Support duties will include but not limited to: obtaining vitals, manage the patient phone calls, voicemails, and portal messages throughout the day. Other duties would include sterilization, supply inventory, processing specimens, and preparing clinical documents/prior authorizations. So the right candidate would be someone with the experience or willingness to learn these duties.
To be successful as a Senior Front Desk Receptionist/ Clinical Support, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.
Responsibilities
Hands-on Patient Care
Chart Documentation
Answering phone calls, voicemails, and portal messages
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)
Process payments for services and products
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
Excellent typing skills
High quality documentation skills
Proficiency in Microsoft Office Suite
Experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Positive customer service attitude
High school degree
Experience with Athena EMR preferred
Billing experience preferred
Benefits
Hourly Wage $25-$30/ hour, depending on experience
Medical, Dental & Vision Employer Contribution
Paid Time off
Holiday Pay
401k with Match
Employee Discounts
Quarterly Bonus
Winter and Summer Retreat
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance
Experience:
Medical receptionist: 1 year (Preferred)
Ability to Commute:
Anchorage, AK 99507 (Preferred)
Work Location: In person
Are you an experienced Senior Front Desk Medical Receptionist with some Clinical Background looking for the next challenge? Alpenglow Pain & Wellness is looking for a Full-Time Senior Front Desk Receptionist Monday through Friday to join our energized and friendly environment with a team of individuals who exhibit an internal hustle, strong work ethic, and a drive to provide excellent patient care.
Our office Alpenglow Pain & Wellness was awarded top pain management doctor in Anchorage for 2021, 2022, 2023, 2024, 2025 and 2026. We consistently receives 5-star reviews from patients on all review platforms. Our providers include interventional pain physician and anesthesiologist, Dr. Nichelle Renk, with Dr. Gavin Nixon, Physician Assistant Cynthia Dunleavy, PA-C, Nurse Practitioner April Hinsberger, Massage Therapists Jenn Seifert-Byrne, LMT, Abby Kuster, LMT, and Caine Van de Water, LMT.
The Senior Front Desk Receptionist tasks will include but not be limited to: answering phones, scheduling appointments, collection of patient dues, billing support, referral management, inventory and more. The Clinical Support duties will include but not limited to: obtaining vitals, manage the patient phone calls, voicemails, and portal messages throughout the day. Other duties would include sterilization, supply inventory, processing specimens, and preparing clinical documents/prior authorizations. So the right candidate would be someone with the experience or willingness to learn these duties.
To be successful as a Senior Front Desk Receptionist/ Clinical Support, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.
Responsibilities
Hands-on Patient Care
Chart Documentation
Answering phone calls, voicemails, and portal messages
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)
Process payments for services and products
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
Excellent typing skills
High quality documentation skills
Proficiency in Microsoft Office Suite
Experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Positive customer service attitude
High school degree
Experience with Athena EMR preferred
Billing experience preferred
Benefits
Hourly Wage $25-$30/ hour, depending on experience
Medical, Dental & Vision Employer Contribution
Paid Time off
Holiday Pay
401k with Match
Employee Discounts
Quarterly Bonus
Winter and Summer Retreat
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance
Experience:
Medical receptionist: 1 year (Preferred)
Ability to Commute:
Anchorage, AK 99507 (Preferred)
Work Location: In person
About Alpenglow Pain & Wellness
Alpenglow Pain & Wellness is an interventional pain management clinic in South Anchorage, specializing in diagnosing and treating chronic pain conditions using advanced, minimally invasive interventional pain procedures, and personalized care plans. The clinic is led by Dr. Nichelle Renk, a Stanford Pain fellowship-trained, double board-certified physician in Anesthesiology and Pain Medicine.
Position Closed
This job is no longer accepting applications.