Surgical Office Administrator

About Us
We are a patient-centered oral surgery practice committed to providing exceptional care for our patients. A long-time team member is retiring, and we are looking for a friendly, mature, organized, and professional candidate to join us as a surgical office administrator and chairside surgical assistant.

This role is ideal for someone who is able to multi task in a fast-paced environment, enjoys helping people, and wants to have the opportunity to train as a chairside surgical assistant in addition to their administrative duties. We are looking for someone who is excited and willing to learn the specific skills needed for this position. We are willing to train the right candidate! If you’re the right “fit” for our small team, we’ll show you the rest!

Key Responsibilities
Patient Experience & Adminstrative Operations
Process MSP billing for hospital treatments & consultations
Book hospital surgeries & complete all relevant paper work.

Complete paperwork for outpatient medical imaging & testing
Complete all correspondence to referring doctors
Answer phones, emails, and patient inquiries with professionalism and clarity, including contacting referrals and scheduling consultations & treatment appointments
Generate and manage financial transactions, including end of day, month and year reports. Prepare bank deposits and daily production summaries.

Administrative & Clinical Support
Prepare and manage patient charts and documentation
Update and maintain patient information in the practice management software
Support the team with various administrative tasks as needed
Willingness to be trained as a chairside assistant
Qualifications
Required:
Strong verbal communication skills
Excellent organization and time management abilities
Ability to multitask and remain calm under pressure
Professional and positive demeanor
Willingness to work in a surgical setting and not upset at the sight of blood or needles, etc.

Preferred:
Previous experience as a dental or medical office receptionist or in a dental/medical setting
Proficiency with dental practice management software (Cleardent preferred)
Chairside experience
Knowledge of dental/medical terminology
Experience with MSP billing
What We Offer
Competitive hourly wage
Health spending account
Secure underground heated parking
A small, supportive long term staff
Opportunities for training
A workplace culture that values respect, teamwork, a good sense of humour and patient care excellence
Salary offered will be a direct reflection of the candidate’s experience.

How to Apply
If you are friendly and reliable individual looking to join us, we would love to hear from you! We are willing to train the right candidate: We are looking for the right person to fit into our team!

Please submit your resume and a brief cover letter outlining why you would be a great fit for this role.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Job Type: Full-time
Job Type: Full-time
Pay: $19.00-$25.00 per hour
Work Location: In person