full-time 2 months ago
Telephone Receptionist
Universal Arts Compounding Pharmacy
14350 NW 56th Ct #114, Miami, FL, 33054
Up to 1/yr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
In this Role, You Are:
Consistently delivering correct phone etiquette
Committed to exceptional customer service
Working as part of a team for the benefit of the patient.
Looking to be part of an organization where your skills are valued and may lead you to professional growth in the long term.
Responsibilities:
Ability to be on time and Answer calls every morning by 9 am (Mon.-Fri) when the pharmacy opens
Answer phones, route calls, and take messages as necessary
Ability to address basic patient inquiries in a positive, proactive manner
Monitor/listen/take/distribute messages from the voicemail system
Data Entry of Refills and other basic patient requests.
Monitor the to-do-list for refills
Monitor the Text Messages System for refill and other patient requests
Multi-tasks in a professional, organized, and friendly mannerComplete End-Of-Day procedures for phones and pharmacy systems at your station.
Maintain cleanliness and organization of receptionist desk area.
Perform other duties as needed and requested to ensure the smooth operation of the office and optimal care of all patients.
Other Duties of the Receptionist regarding calls/texts:
Obtaining refills requests (verbal , messages left in the automated refill system or via text messaging)
Tracking orders for patients using UPS, US MAIL, or Courier system
Update payment information, pick-up/shipment preferences, and change of addresses
Fax doctors to obtain more refills for the patient
Contact customers when the prescriber provides refills they requested.
Call patients/doctors if credit card information is incomplete, declined the charge, or if additional items are needed.
Job Type:
Full-time, 40 hours a week
Experience:
1 Year of Receptionist, Customer Service or Pharmacy Technician (Preferred)
QUALIFICATIONS:
Registered Pharmacy Technician within the State of Florida - Active (Preferred)
Proficient in the use of computer Windows-based programs
Excellent communication skills and telephone etiquette
Bilingual in English and Spanish
Job Type: Full-time
Pay: Up to $1.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Consistently delivering correct phone etiquette
Committed to exceptional customer service
Working as part of a team for the benefit of the patient.
Looking to be part of an organization where your skills are valued and may lead you to professional growth in the long term.
Responsibilities:
Ability to be on time and Answer calls every morning by 9 am (Mon.-Fri) when the pharmacy opens
Answer phones, route calls, and take messages as necessary
Ability to address basic patient inquiries in a positive, proactive manner
Monitor/listen/take/distribute messages from the voicemail system
Data Entry of Refills and other basic patient requests.
Monitor the to-do-list for refills
Monitor the Text Messages System for refill and other patient requests
Multi-tasks in a professional, organized, and friendly mannerComplete End-Of-Day procedures for phones and pharmacy systems at your station.
Maintain cleanliness and organization of receptionist desk area.
Perform other duties as needed and requested to ensure the smooth operation of the office and optimal care of all patients.
Other Duties of the Receptionist regarding calls/texts:
Obtaining refills requests (verbal , messages left in the automated refill system or via text messaging)
Tracking orders for patients using UPS, US MAIL, or Courier system
Update payment information, pick-up/shipment preferences, and change of addresses
Fax doctors to obtain more refills for the patient
Contact customers when the prescriber provides refills they requested.
Call patients/doctors if credit card information is incomplete, declined the charge, or if additional items are needed.
Job Type:
Full-time, 40 hours a week
Experience:
1 Year of Receptionist, Customer Service or Pharmacy Technician (Preferred)
QUALIFICATIONS:
Registered Pharmacy Technician within the State of Florida - Active (Preferred)
Proficient in the use of computer Windows-based programs
Excellent communication skills and telephone etiquette
Bilingual in English and Spanish
Job Type: Full-time
Pay: Up to $1.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Requirements
• Spanish
• English
• Computer operation
• Pharmacy technician experience
• Organizational skills
• English
• Computer operation
• Pharmacy technician experience
• Organizational skills
About Universal Arts Compounding Pharmacy
Universal Arts Compounding combines high quality products with personalized care. Their staff is dedicated to helping patients with their inquiries. From custom compounded medications to a supplement line named Healthy Worx, they prioritize quality and customer service.
Position Closed
This job is no longer accepting applications.