Temporary Dental Receptionist / Front Desk

Job Summary
Established general practice in San Jose located near Willow Glen has an immediate opening for a dynamic and detail-oriented Temporary Dental Receptionist / Front Desk to join our dental practice to cover an employee going on maternity leave until November.

Office hours are Tuesday - Thursday, 8-5. (working hours are flexible)
We are open one Saturday per month, closed the Friday before.

In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Accurate documentation, and a welcoming environment for all patients.

This temporary position offers an excellent opportunity to gain valuable experience in dental office management and health information systems while supporting our team during a busy period.

Duties
Greet patients warmly and efficiently manage patient intake, check-in, and check-out processes
Verify insurance coverage and perform insurance eligibility verification using systems such as Dentrix
Schedule appointments accurately utilizing dental practice management software like Dentrix
Answer multi-line phone systems with professional phone etiquette; direct calls appropriately
Collect and review patient documentation, ensuring accuracy in medical records and dental charts
Assist with billing procedures and processing payments
Maintain organized filing of patient records, dental charts, and administrative documents in compliance with HIPAA regulations
Support the clinic’s daily operations by managing medical records, appointment reminders, and care plan documentation
Collaborate with clinical staff to facilitate smooth patient flow and effective communication across departments
Skills
Experience in dental office with familiarity in dental terminology and coding
Strong knowledge of Dentrix is highly preferred
Excellent computer skills including proficiency in Microsoft Office
Ability to navigate health information management systems efficiently while maintaining confidentiality under HIPAA guidelines
Bilingual abilities are a plus to serve diverse patient populations effectively
Exceptional customer service skills with professional phone etiquette and a friendly demeanor
Familiarity with insurance verification processes
Strong organizational skills for filing, documentation review, and office management tasks
Knowledge of dental terminology and clinic experience to facilitate accurate communication with patients and staff
Pay: $30.00 - $35.00 per hour
Work Location: In person