Treatment Coordinator

Position: Front Desk Administrator
Location: Yorkville, Ontario
Employment Type: Permanent Full-Time
Schedule: Monday to Friday, 8:00 am – 4:30 pm
Salary: $25–$27 per hour, commensurate with experience
Reporting To: Administrative and Business Manager
About the Role:
A busy and well-established Oral Surgery practice in Yorkville is seeking a full-time Front Desk Administrator to join our patient-focused team. As the key administrative anchor of the clinic, you will be responsible for creating an organized, welcoming, and efficient environment while support both patients, staff, and oral surgeon throughout each day.

What We’re Looking For:
We are seeking a professional, compassionate, and positive individual who brings both a strong working ethic and a warm, caring presence to the team. The ideal candidate will thrive in a high-volume, fast-paced clinical setting, demonstrating excellent communication and multitasking skills alongside a natural talent for patient-centered service.

Key Responsibilities:
Greet patients upon arrival and guide them to the appropriate area of the clinic
Answer incoming phone calls and respond to emails, addressing inquiries and taking messages when needed
Schedule, confirm, and adjust patient appointments using clinic software
Maintain accurate patient records and ensure privacy compliance
Process payments and assist with insurance documentation
Order office supplies and maintain front desk organization
Coordinate with clinical and administrative staff to support a seamless patient experience
Qualifications:
· Minimum 3–5 years of experience in a dental, medical, or hospital setting, ideally in a receptionist or administrative role
· Post-secondary education is mandatory, preferably in a related field
Exceptional written and verbal communication skills
Professional, courteous, and well-groomed with a strong commitment to outstanding patient service
Confident using dental software systems and Microsoft Office tools
Effective time management, organizational, and multitasking capabilities
Demonstrated success in thriving in a fast-paced, high-volume clinical environment
Why Work With Us:
Join a collaborative, compassionate team in a modern oral surgery clinic
Centrally located in Yorkville with easy access to transit
Competitive compensation and professional growth opportunities
Vacation
Staff discount on in-clinic products
Competitive pay
Pay: $25.00-$27.00 per hour
Benefits:
Paid time off
Licence/Certification:
HARP Certified (preferred)
Work Location: In person