full-time 5 days ago
Treatment Coordinator
Children's Choice Pediatric Dentistry and Orthodontics
2013 Bunker Hill Road NE, Washington, DC 20018
23 - 25/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Children’s Choice Pediatric Dentistry & Orthodontics
(Washington, DC & New Carrollton, MD)
Do you love helping families, building relationships, and keeping a team running smoothly? Join us at Children’s Choice Pediatric Dentistry & Orthodontics, where we care for kids and families with excellence, compassion, and fun. We’re looking for a Treatment & Patient Care Coordinator to be the hub of our front office and patient journey.
What You’ll Do
Patient Experience & Scheduling
Welcome families warmly and keep check-in/check-out efficient and accurate.
Manage scheduling, cancellations, no-shows, and reschedules with care.
Ensure patient data and insurance information are entered correctly.
Treatment & Financial Coordination
Explain treatment needs (including orthodontics and specialty services like frenectomy) clearly to families.
Present financial responsibilities with transparency and confidence.
Support families in making informed decisions about their child’s care.
Team & Accountability
Help track key performance indicators such as call conversion, retention, and patient flow.
Coach front desk team members through role-plays and scripts for phone calls, financial discussions, and treatment presentations.
Recognize great performance and support teammates in growing their skills.
Operational Excellence
Audit scheduling efficiency and ensure HIPAA compliance.
Lead weekly check-ins to review progress, track completion of tasks, and celebrate wins.
Partner with the team on community promotions and patient marketing.
What We Offer
Competitive hourly pay + with growth opportunities
401K eligibility & paid time off
Health & wellness team days
Continuous training & CE (including a $500 annual stipend)
Employee bonus program tied to KPIs
Dental care for your child(ren)
Supportive, fun, and mission-driven work environment
Schedule
Mon–Thurs: 8:00 AM–5:00 PM (DC office 11-7 pm M)
Fri: 8:00 AM–2:30 PM
One Saturday/month during non-summer months
Locations:
2013 Bunker Hill Road NE, Washington, DC
8500 Annapolis Road, Suite 213, New Carrollton, MD
✨ Ready to grow your career and make kids smile every day?
Apply now to join the Children’s Choice Pediatric Dentistry & Orthodontics family
(Washington, DC & New Carrollton, MD)
Do you love helping families, building relationships, and keeping a team running smoothly? Join us at Children’s Choice Pediatric Dentistry & Orthodontics, where we care for kids and families with excellence, compassion, and fun. We’re looking for a Treatment & Patient Care Coordinator to be the hub of our front office and patient journey.
What You’ll Do
Patient Experience & Scheduling
Welcome families warmly and keep check-in/check-out efficient and accurate.
Manage scheduling, cancellations, no-shows, and reschedules with care.
Ensure patient data and insurance information are entered correctly.
Treatment & Financial Coordination
Explain treatment needs (including orthodontics and specialty services like frenectomy) clearly to families.
Present financial responsibilities with transparency and confidence.
Support families in making informed decisions about their child’s care.
Team & Accountability
Help track key performance indicators such as call conversion, retention, and patient flow.
Coach front desk team members through role-plays and scripts for phone calls, financial discussions, and treatment presentations.
Recognize great performance and support teammates in growing their skills.
Operational Excellence
Audit scheduling efficiency and ensure HIPAA compliance.
Lead weekly check-ins to review progress, track completion of tasks, and celebrate wins.
Partner with the team on community promotions and patient marketing.
What We Offer
Competitive hourly pay + with growth opportunities
401K eligibility & paid time off
Health & wellness team days
Continuous training & CE (including a $500 annual stipend)
Employee bonus program tied to KPIs
Dental care for your child(ren)
Supportive, fun, and mission-driven work environment
Schedule
Mon–Thurs: 8:00 AM–5:00 PM (DC office 11-7 pm M)
Fri: 8:00 AM–2:30 PM
One Saturday/month during non-summer months
Locations:
2013 Bunker Hill Road NE, Washington, DC
8500 Annapolis Road, Suite 213, New Carrollton, MD
✨ Ready to grow your career and make kids smile every day?
Apply now to join the Children’s Choice Pediatric Dentistry & Orthodontics family
About Children's Choice Pediatric Dentistry and Orthodontics
Children's Choice Pediatric Dentistry & Orthodontics is dedicated to providing a fun and comfortable dental experience for kids. They believe in fostering happy visits to promote long-term oral health. With a playful team, they offer a full range of preventative and treatment solutions for children from newborns to adolescents.