full-time 11 days ago
Treatment Coordinator
CT Dental Mgmt
4152 Sashabaw Rd, Waterford, MI 48329
Competitive Compensation
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Treatment Coordinator – Waterford & Clarkston Dentistry
Waterford & Clarkston Dentistry is looking for an outgoing, goal-oriented Treatment Coordinator who has a passion for customer service and enjoys building strong relationships with patients. We’re looking for someone who is confident, motivated, and excited to help patients understand and move forward with their dental treatment.
What You’ll Do
Welcome patients and provide an exceptional experience
Check patients in and out and ensure all necessary information is accurate and up to date
Answer incoming phone calls and assist patients with questions, scheduling, and general inquiries
Schedule and confirm patient appointments
Verify dental insurance benefits and assist with insurance-related questions
Review treatment plans, costs, and financing options with patients
Build strong relationships with patients and create a welcoming office environment
Follow up with patients regarding outstanding treatment and unscheduled appointments
Help maximize the doctor’s schedule and support overall office goals
Work closely with the doctors and clinical team to ensure a seamless patient experience
Maintain accurate patient records and complete necessary front-office documentation
Assist with other front-desk responsibilities as needed
Meet and exceed individual and office goals while providing exceptional customer service
What We’re Looking For
An outgoing and personable individual who loves interacting with people
Goal-oriented and motivated with a strong desire to succeed
Passionate about customer service and patient care
Excellent communication and relationship-building skills
Confident discussing treatment and financial options
Organized, dependable, and able to multitask in a fast-paced environment
Previous dental or Treatment Coordinator experience is required
Schedule
Our patient hours are:
Monday: 9:00 AM – 7:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM OR 11:00 AM – 8:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 2:00 PM
Saturday: 8:00 AM – 2:00 PM
Schedule flexibility: Monday and Wednesday will be split-shift days, and the two late evenings will be shared between the Treatment Coordinators. The new Treatment Coordinator will be required to work one late evening per week and one Saturday per month.
Why Join Us?
This is a great opportunity for someone who thrives in a patient-focused environment and enjoys combining customer service, relationship building, and goal achievement. If you’re energetic, driven, and ready to make a difference in patients’ dental experiences, we’d love to hear from you!
Apply today and join the Waterford & Clarkston Dentistry team!
#IND123
Waterford & Clarkston Dentistry is looking for an outgoing, goal-oriented Treatment Coordinator who has a passion for customer service and enjoys building strong relationships with patients. We’re looking for someone who is confident, motivated, and excited to help patients understand and move forward with their dental treatment.
What You’ll Do
Welcome patients and provide an exceptional experience
Check patients in and out and ensure all necessary information is accurate and up to date
Answer incoming phone calls and assist patients with questions, scheduling, and general inquiries
Schedule and confirm patient appointments
Verify dental insurance benefits and assist with insurance-related questions
Review treatment plans, costs, and financing options with patients
Build strong relationships with patients and create a welcoming office environment
Follow up with patients regarding outstanding treatment and unscheduled appointments
Help maximize the doctor’s schedule and support overall office goals
Work closely with the doctors and clinical team to ensure a seamless patient experience
Maintain accurate patient records and complete necessary front-office documentation
Assist with other front-desk responsibilities as needed
Meet and exceed individual and office goals while providing exceptional customer service
What We’re Looking For
An outgoing and personable individual who loves interacting with people
Goal-oriented and motivated with a strong desire to succeed
Passionate about customer service and patient care
Excellent communication and relationship-building skills
Confident discussing treatment and financial options
Organized, dependable, and able to multitask in a fast-paced environment
Previous dental or Treatment Coordinator experience is required
Schedule
Our patient hours are:
Monday: 9:00 AM – 7:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM OR 11:00 AM – 8:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 2:00 PM
Saturday: 8:00 AM – 2:00 PM
Schedule flexibility: Monday and Wednesday will be split-shift days, and the two late evenings will be shared between the Treatment Coordinators. The new Treatment Coordinator will be required to work one late evening per week and one Saturday per month.
Why Join Us?
This is a great opportunity for someone who thrives in a patient-focused environment and enjoys combining customer service, relationship building, and goal achievement. If you’re energetic, driven, and ready to make a difference in patients’ dental experiences, we’d love to hear from you!
Apply today and join the Waterford & Clarkston Dentistry team!
#IND123