full-time 7 days ago
Treatment Coordinator
Noll Family Dentistry
701 S West St Ste B, Carlisle, PA 17013
20.00 - 23.50/hr
About the Practice
6 Team Members
Other Software
Office Tour & Photos
Job Description
Description:
Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania. With a focus on patient comfort and satisfaction, we offer a comprehensive range of dental services throughout the offices in the group in a warm and welcoming environment.
We are seeking a Front Desk Treatment Coordinator to join our team at Noll Family Dentistry, located in Carlisle. This vital role involves managing patient interactions, scheduling appointments, and performing administrative duties, all while ensuring a welcoming and efficient experience for our patients.
Be the welcoming face of our office, greeting patients with a warm smile upon their arrival and ensuring they leave with a positive experience at the end of their visit.
Qualified individuals should be able to perform the following duties with or without reasonable accommodation:
Patient Interaction
Greet and check-in/out patients and office guests with a friendly, professional demeanor.
Answer multi-line phones, promptly handle voice messages, and direct calls to the appropriate staff.
Verify patient and insurance information with high attention to detail and accuracy.
Appointment Management
Schedule patient appointments accurately and efficiently, ensuring optimal timing and resource allocation.
Collect insurance co-pays, patient expenses, and past-due balances with accuracy and professionalism.
Administrative Duties
Compile financial reports as needed to support practice operations.
Retrieve, distribute, and manage incoming faxes and communications.
Maintain patient confidentiality and adhere to HIPAA compliance guidelines.
General Office Maintenance
Ensure the cleanliness and organization of the front desk and waiting room areas for a professional and welcoming environment.
Receive and route documents, such as lab results and clinical correspondence, promptly and efficiently.
Other Duties
Perform any additional duties as instructed by the Practice Administrator to support the overall efficiency of the office.
What We Offer: At Verber Dental Group, we strive to create a supportive environment where you thrive. That’s why we provide a comprehensive benefits package that goes above and beyond, including:
Medical and Vision Insurance
In-house Dental Coverage with $0 Premium
401(k) Plan with Generous Company Match
Paid Time Off + Paid Holidays
Quarterly Bonus Potential
Life and Disability Insurance Options
CE Reimbursements and Long-Term Growth Opportunities!
Monthly Employee Engagement Activities….and MUCH more!
Requirements:
Exceptional customer service, organizational, and communication skills.
Strong multitasking ability with high attention to detail.
Self-motivated and proactive, with the ability to work independently and as part of a team.
Ability to thrive in fast-paced, high-pressure environments and meet deadlines.
Strong problem-solving skills with effective resolution implementation.
Proficient in computer skills and able to learn new software.
Compliance with OSHA, HIPAA, and Infection Control procedures.
Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required.
Be part of something special at Verber Dental Group. Apply now to join a team that values collaboration, growth, and excellent patient care!
Learn more at:
nollfamilydentistry.com
verberdentalgroup.com
Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania. With a focus on patient comfort and satisfaction, we offer a comprehensive range of dental services throughout the offices in the group in a warm and welcoming environment.
We are seeking a Front Desk Treatment Coordinator to join our team at Noll Family Dentistry, located in Carlisle. This vital role involves managing patient interactions, scheduling appointments, and performing administrative duties, all while ensuring a welcoming and efficient experience for our patients.
Be the welcoming face of our office, greeting patients with a warm smile upon their arrival and ensuring they leave with a positive experience at the end of their visit.
Qualified individuals should be able to perform the following duties with or without reasonable accommodation:
Patient Interaction
Greet and check-in/out patients and office guests with a friendly, professional demeanor.
Answer multi-line phones, promptly handle voice messages, and direct calls to the appropriate staff.
Verify patient and insurance information with high attention to detail and accuracy.
Appointment Management
Schedule patient appointments accurately and efficiently, ensuring optimal timing and resource allocation.
Collect insurance co-pays, patient expenses, and past-due balances with accuracy and professionalism.
Administrative Duties
Compile financial reports as needed to support practice operations.
Retrieve, distribute, and manage incoming faxes and communications.
Maintain patient confidentiality and adhere to HIPAA compliance guidelines.
General Office Maintenance
Ensure the cleanliness and organization of the front desk and waiting room areas for a professional and welcoming environment.
Receive and route documents, such as lab results and clinical correspondence, promptly and efficiently.
Other Duties
Perform any additional duties as instructed by the Practice Administrator to support the overall efficiency of the office.
What We Offer: At Verber Dental Group, we strive to create a supportive environment where you thrive. That’s why we provide a comprehensive benefits package that goes above and beyond, including:
Medical and Vision Insurance
In-house Dental Coverage with $0 Premium
401(k) Plan with Generous Company Match
Paid Time Off + Paid Holidays
Quarterly Bonus Potential
Life and Disability Insurance Options
CE Reimbursements and Long-Term Growth Opportunities!
Monthly Employee Engagement Activities….and MUCH more!
Requirements:
Exceptional customer service, organizational, and communication skills.
Strong multitasking ability with high attention to detail.
Self-motivated and proactive, with the ability to work independently and as part of a team.
Ability to thrive in fast-paced, high-pressure environments and meet deadlines.
Strong problem-solving skills with effective resolution implementation.
Proficient in computer skills and able to learn new software.
Compliance with OSHA, HIPAA, and Infection Control procedures.
Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required.
Be part of something special at Verber Dental Group. Apply now to join a team that values collaboration, growth, and excellent patient care!
Learn more at:
nollfamilydentistry.com
verberdentalgroup.com
About Noll Family Dentistry
Noll Family Dentistry in Carlisle, PA is dedicated to delivering exceptional, personalized care recognized both locally and nationally. With over 8 years of service, they have served over 12,000 happy smiles with 932 5-star reviews. Their team offers a wide range of dental services focusing on restoring and maintaining overall dental health.