full-time 19 days ago
Treatment Coordinator
Davis Orthodontics
95 Bayly Street West, Ajax, ON, L1S 7K8
Competitive Compensation
About the Practice
6 Team Members
Other Software
Office Tour & Photos
Job Description
Join a Fun, Fast-Paced Team in the World of Orthodontics!
Are you someone who thrives in a people-focused environment, enjoys creating memorable experiences for others, and has a knack for sales? Davis Orthodontics is growing, and we're looking for a motivated, outgoing individual to join our dynamic team!
About Us
Davis Orthodontics is a well-established, patient-centered orthodontic practice with multiple locations across the GTA. We’re known for our commitment to excellence, warm and welcoming environment, and our passionate team that goes above and beyond for every patient. With a reputation for clinical excellence and personalized care, our team is focused on delivering healthy, confident smiles while building lasting relationships with our patients and their families.
We are looking for someone who’s not only great with people but also has strong communication and sales skills. This is an exciting opportunity for someone who wants to grow their career in the healthcare field while making a meaningful impact on patients' lives.
What You’ll Be Doing
Act as the first point of contact for new and existing patients—whether by phone, email, or in person
Collect key information from new patient inquiries and guide them through the next steps
Present treatment and financial options to patients with confidence and clarity
Review contracts and payment plans with new patients and their families
Coordinate insurance information and respond to coverage inquiries
Handle payments and ensure all documentation is accurate and complete
Conduct follow-up calls and assist with re-booking appointments
Prepare letters for doctors and collect required signatures
Office Reception duties - answer phone, email, text, schedule patients, check patients in/out
Other administrative or patient care duties as required
What We’re Looking For
Excellent communication and interpersonal skills—you love talking to people and making them feel at ease
A natural flair for customer service and building relationships
Sales experience is preferred—you’re confident presenting options and helping people make informed decisions
Ability to stay organized and handle multiple tasks in a busy environment
Positive, can-do attitude and a collaborative mindset
Dental Assistant Level II and NDAEB certification are assets but not required
*4 Days as a Treatment Coordinator* Monday - Thursday and Friday
Great Hours | Competitive Pay | Amazing Team Culture
Davis Orthodontics is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note due to volume, only qualified candidates will be contacted. We are unable to provide sponsorship.
Are you someone who thrives in a people-focused environment, enjoys creating memorable experiences for others, and has a knack for sales? Davis Orthodontics is growing, and we're looking for a motivated, outgoing individual to join our dynamic team!
About Us
Davis Orthodontics is a well-established, patient-centered orthodontic practice with multiple locations across the GTA. We’re known for our commitment to excellence, warm and welcoming environment, and our passionate team that goes above and beyond for every patient. With a reputation for clinical excellence and personalized care, our team is focused on delivering healthy, confident smiles while building lasting relationships with our patients and their families.
We are looking for someone who’s not only great with people but also has strong communication and sales skills. This is an exciting opportunity for someone who wants to grow their career in the healthcare field while making a meaningful impact on patients' lives.
What You’ll Be Doing
Act as the first point of contact for new and existing patients—whether by phone, email, or in person
Collect key information from new patient inquiries and guide them through the next steps
Present treatment and financial options to patients with confidence and clarity
Review contracts and payment plans with new patients and their families
Coordinate insurance information and respond to coverage inquiries
Handle payments and ensure all documentation is accurate and complete
Conduct follow-up calls and assist with re-booking appointments
Prepare letters for doctors and collect required signatures
Office Reception duties - answer phone, email, text, schedule patients, check patients in/out
Other administrative or patient care duties as required
What We’re Looking For
Excellent communication and interpersonal skills—you love talking to people and making them feel at ease
A natural flair for customer service and building relationships
Sales experience is preferred—you’re confident presenting options and helping people make informed decisions
Ability to stay organized and handle multiple tasks in a busy environment
Positive, can-do attitude and a collaborative mindset
Dental Assistant Level II and NDAEB certification are assets but not required
*4 Days as a Treatment Coordinator* Monday - Thursday and Friday
Great Hours | Competitive Pay | Amazing Team Culture
Davis Orthodontics is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note due to volume, only qualified candidates will be contacted. We are unable to provide sponsorship.
About Davis Orthodontics
Davis Orthodontics provides a welcoming environment with positive reinforcement and sincere care for patients and the community. Their skilled staff ensures patients are seen on time and treatments are completed as scheduled. They are known for being a top provider of Invisalign in North America and offer multilingual support. The practice is highly recommended by existing patients and has strong community involvement.