full-time 14 days ago
Treatment Coordinator at Anthem Pediatric Dentistry
Specialty Dental Brands
1610 54th Ave N, Suite 205, Nashville, TN, 37209
Competitive Compensation
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Anthem Pediatric Dentistry & Orthodontics is seeking a friendly, organized, and patient-focused Patient Coordinator to join our team. Our practice is dedicated to providing compassionate, high-quality pediatric dental and orthodontic care in a safe, welcoming environment. The ideal candidate is dependable, detail-oriented, and passionate about helping children and families feel comfortable and supported throughout their dental experience.
Website: Anthem Pediatric Dentistry & Orthodontics
What You'll Do
As a Patient Coordinator, you will play an important role in creating a positive experience for patients and families while supporting the daily operations of the practice. You will serve as a welcoming first point of contact, coordinate appointments, assist with patient communication and financial processes, and work closely with the clinical team to keep the practice running efficiently.
Your responsibilities will include:
Greet patients and families in a friendly, professional, and welcoming manner
Manage patient scheduling, including appointments, cancellations, and rescheduling
Confirm appointments and provide reminders to help maintain an efficient schedule
Answer incoming calls and respond to patient and parent questions professionally
Register new patients and maintain accurate demographic and patient information
Assist with patient check-in and check-out while supporting efficient patient flow
Verify insurance information and assist patients and families with general insurance questions
Communicate treatment and appointment information clearly and accurately
Coordinate with the clinical team regarding patient needs, scheduling, and potential delays
Maintain accurate and confidential patient records in accordance with HIPAA requirements
Assist with collecting patient payments and communicating financial information as needed
Help create a calm, comfortable, and welcoming environment for children and families
Maintain a clean, organized, and professional front office and reception area
Support the team with additional administrative and front office responsibilities as needed
Perform other duties and responsibilities as assigned
Preferred Qualifications:
High school diploma or GED required
Previous experience in a dental, medical, or healthcare office preferred
Pediatric dental experience is a plus
Experience with dental practice management and scheduling software preferred
Knowledge of dental insurance and patient financial processes preferred
Strong customer service and communication skills
Excellent organizational and time-management abilities
Strong attention to detail and accuracy
Ability to multitask and prioritize in a fast-paced environment
Comfortable working with children, parents, and caregivers
Professional, dependable, and team-oriented approach
What Makes You Successful:
You are warm, organized, and genuinely enjoy helping children and families. You understand that the Patient Coordinator plays an important role in creating a positive first and last impression of the practice. You communicate clearly, remain calm and professional in a busy environment, and are able to balance multiple priorities while maintaining excellent customer service. You are patient and compassionate when working with children who may be anxious or have special healthcare needs, and you take pride in helping every family feel comfortable, informed, and cared for.
Why Join Us?
Join a dedicated pediatric dental and orthodontic team focused on patient-centered care
Work in a modern, inviting, and child-friendly environment
Be part of a practice committed to treating patients with patience, kindness, and compassion
Support a team providing comprehensive pediatric dental care and orthodontic services
Work alongside experienced pediatric dentists and orthodontic professionals
Help create efficient, organized visits for busy children and families
Be part of a team focused on making dental visits comfortable and positive
Opportunities for professional growth and development
Make a meaningful impact by helping children and families build positive relationships with dental care
Comprehensive Benefits Package:
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
If you're an organized, compassionate professional who enjoys working with children and families and wants to be part of a team dedicated to creating positive dental experiences, we invite you to apply and join Anthem Pediatric Dentistry & Orthodontics.
Website: Anthem Pediatric Dentistry & Orthodontics
What You'll Do
As a Patient Coordinator, you will play an important role in creating a positive experience for patients and families while supporting the daily operations of the practice. You will serve as a welcoming first point of contact, coordinate appointments, assist with patient communication and financial processes, and work closely with the clinical team to keep the practice running efficiently.
Your responsibilities will include:
Greet patients and families in a friendly, professional, and welcoming manner
Manage patient scheduling, including appointments, cancellations, and rescheduling
Confirm appointments and provide reminders to help maintain an efficient schedule
Answer incoming calls and respond to patient and parent questions professionally
Register new patients and maintain accurate demographic and patient information
Assist with patient check-in and check-out while supporting efficient patient flow
Verify insurance information and assist patients and families with general insurance questions
Communicate treatment and appointment information clearly and accurately
Coordinate with the clinical team regarding patient needs, scheduling, and potential delays
Maintain accurate and confidential patient records in accordance with HIPAA requirements
Assist with collecting patient payments and communicating financial information as needed
Help create a calm, comfortable, and welcoming environment for children and families
Maintain a clean, organized, and professional front office and reception area
Support the team with additional administrative and front office responsibilities as needed
Perform other duties and responsibilities as assigned
Preferred Qualifications:
High school diploma or GED required
Previous experience in a dental, medical, or healthcare office preferred
Pediatric dental experience is a plus
Experience with dental practice management and scheduling software preferred
Knowledge of dental insurance and patient financial processes preferred
Strong customer service and communication skills
Excellent organizational and time-management abilities
Strong attention to detail and accuracy
Ability to multitask and prioritize in a fast-paced environment
Comfortable working with children, parents, and caregivers
Professional, dependable, and team-oriented approach
What Makes You Successful:
You are warm, organized, and genuinely enjoy helping children and families. You understand that the Patient Coordinator plays an important role in creating a positive first and last impression of the practice. You communicate clearly, remain calm and professional in a busy environment, and are able to balance multiple priorities while maintaining excellent customer service. You are patient and compassionate when working with children who may be anxious or have special healthcare needs, and you take pride in helping every family feel comfortable, informed, and cared for.
Why Join Us?
Join a dedicated pediatric dental and orthodontic team focused on patient-centered care
Work in a modern, inviting, and child-friendly environment
Be part of a practice committed to treating patients with patience, kindness, and compassion
Support a team providing comprehensive pediatric dental care and orthodontic services
Work alongside experienced pediatric dentists and orthodontic professionals
Help create efficient, organized visits for busy children and families
Be part of a team focused on making dental visits comfortable and positive
Opportunities for professional growth and development
Make a meaningful impact by helping children and families build positive relationships with dental care
Comprehensive Benefits Package:
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
If you're an organized, compassionate professional who enjoys working with children and families and wants to be part of a team dedicated to creating positive dental experiences, we invite you to apply and join Anthem Pediatric Dentistry & Orthodontics.
About Specialty Dental Brands
Specialty Dental Brands is a community of best-in-class pediatric, orthodontic, and oral surgery specialists. Their unique 3-in-1 model provides unparalleled industry knowledge and support to their doctor community. With a focus on pediatric dentistry, orthodontics, and oral surgery, they offer comprehensive care services while maintaining private practice identity and culture.