full-time 16 days ago
Treatment Coordinator / Dental Receptionist
Archway Dental
945 Main Street, Manchester, CT 06040
Competitive Compensation
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Description:
At Manchester Family Dental, an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high-standard professionals provides exceptional care to our patients throughout Connecticut!
Currently, we're in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our Manchester location. Candidate should have a strong work ethic, be a team player, and possess the ability to multitask.
The Treatment Coordinator is a liaison between the doctor and the patient. They assist in the gathering of information in the new patient experience as well as coordinating a treatment plan with the doctor and presenting it to patients. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.
Specific job responsibilities of the Treatment Coordinator include but are not limited to:
Greet & check in patients
Handle heavy phone volume
Schedule appointments for doctors & hygienists
Act as a liaison between patients & doctors
Enter patient treatment plans
Discuss treatment needs with patients & make financial arrangements
Estimate, collect, & post patient payments
Follow up on patients with unscheduled treatment needed
General office duties (printing/faxing/computer data entry, etc.)
Benefits:
401(k)
401(k) matching
Employee discount
Flexible spending account
Health insurance
Paid time off
Retirement plan
Requirements:
High school diploma or general education degree (GED)
Dental reception experience
Excellent computer skills
Superior customer service skills
Willingness to learn & grow
Ability to reliably commute to the office location in Manchester, CT
A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!
Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per Month.
Manchester Family Dental Location Hours:
Tuesday - 8am-5pm
Thursday - 8am-5pm
Friday - 8am-5pm
Preferred Qualities:
Dentrix Ascend Software Experience
At Manchester Family Dental, an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high-standard professionals provides exceptional care to our patients throughout Connecticut!
Currently, we're in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our Manchester location. Candidate should have a strong work ethic, be a team player, and possess the ability to multitask.
The Treatment Coordinator is a liaison between the doctor and the patient. They assist in the gathering of information in the new patient experience as well as coordinating a treatment plan with the doctor and presenting it to patients. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.
Specific job responsibilities of the Treatment Coordinator include but are not limited to:
Greet & check in patients
Handle heavy phone volume
Schedule appointments for doctors & hygienists
Act as a liaison between patients & doctors
Enter patient treatment plans
Discuss treatment needs with patients & make financial arrangements
Estimate, collect, & post patient payments
Follow up on patients with unscheduled treatment needed
General office duties (printing/faxing/computer data entry, etc.)
Benefits:
401(k)
401(k) matching
Employee discount
Flexible spending account
Health insurance
Paid time off
Retirement plan
Requirements:
High school diploma or general education degree (GED)
Dental reception experience
Excellent computer skills
Superior customer service skills
Willingness to learn & grow
Ability to reliably commute to the office location in Manchester, CT
A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!
Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per Month.
Manchester Family Dental Location Hours:
Tuesday - 8am-5pm
Thursday - 8am-5pm
Friday - 8am-5pm
Preferred Qualities:
Dentrix Ascend Software Experience
About Archway Dental
Archway Dental Partners is a modern dental partnership organization focused on supporting and providing unparalleled care for both providers and patients. With a rich history rooted in partnership since 1971, they prioritize innovation, collective autonomy, and specialty care to build the future of dentistry.