full-time 3 days ago
Treatment Coordinator – Private Practice Dental Office
Brighthouse Dentistry and Implants
210 Beatty Drive, Belmont, NC 28012
22 - 27/hr
About the Practice
N/A Team Members
Open Dental Software
Office Tour & Photos
Job Description
Join a Growing Private Practice That Changes Lives
We are a modern, privately owned dental practice focused on transforming patients' lives through advanced dentistry. Our primary areas of treatment include comprehensive dental implant procedures (including All-on-4/full-arch implant rehabilitation), sedation dentistry, and complex restorative dentistry such as full mouth rehabilitation, in addition to other general dentistry treatments.
We are looking for an energetic, compassionate, and highly organized Treatment Coordinator who enjoys building relationships, educating patients, and helping them confidently move forward with life-changing treatment. This position is ideal for someone who thrives in a goal-oriented environment and enjoys helping patients overcome financial and emotional barriers to care.
If you love connecting with people, are confident discussing treatment plans and financing options, and enjoy helping a growing practice succeed, we'd love to meet you.
Primary Responsibilities:
Treatment Presentation & Case Acceptance
Present comprehensive treatment plans in a clear, confident, and compassionate manner.
Educate patients on the benefits and value of comprehensive dental care.
Discuss financing options and assist patients in selecting payment solutions.
Help patients overcome objections and confidently move forward with treatment.
Maintain excellent case acceptance through consistent follow-up.
Coordinate with the doctor to ensure patients fully understand their treatment.
Patient Follow-Up
Follow up promptly with patients who have unscheduled treatment.
Build relationships through phone calls, text messages, and email communication.
Track pending treatment and maintain an organized follow-up system.
Help convert diagnosed treatment into scheduled appointments.
Schedule Management
Help maintain a productive, full doctor schedule.
Fill cancellations quickly.
Monitor future schedule openings and proactively schedule treatment.
Work closely with the front office team to maximize production opportunities.
Financial & Administrative Responsibilities
Review patient financial arrangements.
Process financing applications when needed.
Scan and deposit checks.
Assist with accounts receivable follow-up.
Help maintain accurate financial records.
Coordinate with the front office to ensure smooth patient experiences.
What We're Looking For
Committed to providing an excellent patient experience.
Team player with a positive demeanor.
Outstanding communication and relationship-building skills.
A warm, confident, and professional personality.
Comfortable discussing treatment plans ranging from several thousand dollars to full-mouth implant cases.
Strong organizational and multitasking abilities.
Self-motivated and goal-oriented.
Ability to work independently while contributing to a collaborative team.
Excellent phone communication skills.
Detail-oriented with strong follow-through.
Preferred Qualifications
Previous dental treatment coordinating experience preferred.
Experience presenting large comprehensive treatment plans.
Knowledge of dental insurance and financing options.
Experience with Open Dental practice management software.
Familiarity with implant dentistry or comprehensive restorative dentistry is a plus.
Compensation & Benefits
Competitive hourly pay based on experience.
Performance-based bonus opportunities tied to case acceptance and practice growth.
Payed Time Off
Paid holidays (7)
Employee dental benefits.
Health Insurance
Vision Insurance
Continuing education opportunities.
Uniform allowance.
Supportive private practice environment with opportunities for long-term growth.
Why You'll Love Working Here
We believe dentistry changes lives. Every day we help patients regain their confidence, health, and quality of life through comprehensive care. We are building a positive, patient-centered culture where team members are respected, encouraged to grow, and rewarded for making a meaningful impact.
If you're passionate about helping patients say "yes" to the care they deserve and want to be part of a growing private practice committed to excellence, we'd love to hear from you.
Pay: $22.00 - $27.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Uniform allowance
Vision insurance
Work Location: In person
We are a modern, privately owned dental practice focused on transforming patients' lives through advanced dentistry. Our primary areas of treatment include comprehensive dental implant procedures (including All-on-4/full-arch implant rehabilitation), sedation dentistry, and complex restorative dentistry such as full mouth rehabilitation, in addition to other general dentistry treatments.
We are looking for an energetic, compassionate, and highly organized Treatment Coordinator who enjoys building relationships, educating patients, and helping them confidently move forward with life-changing treatment. This position is ideal for someone who thrives in a goal-oriented environment and enjoys helping patients overcome financial and emotional barriers to care.
If you love connecting with people, are confident discussing treatment plans and financing options, and enjoy helping a growing practice succeed, we'd love to meet you.
Primary Responsibilities:
Treatment Presentation & Case Acceptance
Present comprehensive treatment plans in a clear, confident, and compassionate manner.
Educate patients on the benefits and value of comprehensive dental care.
Discuss financing options and assist patients in selecting payment solutions.
Help patients overcome objections and confidently move forward with treatment.
Maintain excellent case acceptance through consistent follow-up.
Coordinate with the doctor to ensure patients fully understand their treatment.
Patient Follow-Up
Follow up promptly with patients who have unscheduled treatment.
Build relationships through phone calls, text messages, and email communication.
Track pending treatment and maintain an organized follow-up system.
Help convert diagnosed treatment into scheduled appointments.
Schedule Management
Help maintain a productive, full doctor schedule.
Fill cancellations quickly.
Monitor future schedule openings and proactively schedule treatment.
Work closely with the front office team to maximize production opportunities.
Financial & Administrative Responsibilities
Review patient financial arrangements.
Process financing applications when needed.
Scan and deposit checks.
Assist with accounts receivable follow-up.
Help maintain accurate financial records.
Coordinate with the front office to ensure smooth patient experiences.
What We're Looking For
Committed to providing an excellent patient experience.
Team player with a positive demeanor.
Outstanding communication and relationship-building skills.
A warm, confident, and professional personality.
Comfortable discussing treatment plans ranging from several thousand dollars to full-mouth implant cases.
Strong organizational and multitasking abilities.
Self-motivated and goal-oriented.
Ability to work independently while contributing to a collaborative team.
Excellent phone communication skills.
Detail-oriented with strong follow-through.
Preferred Qualifications
Previous dental treatment coordinating experience preferred.
Experience presenting large comprehensive treatment plans.
Knowledge of dental insurance and financing options.
Experience with Open Dental practice management software.
Familiarity with implant dentistry or comprehensive restorative dentistry is a plus.
Compensation & Benefits
Competitive hourly pay based on experience.
Performance-based bonus opportunities tied to case acceptance and practice growth.
Payed Time Off
Paid holidays (7)
Employee dental benefits.
Health Insurance
Vision Insurance
Continuing education opportunities.
Uniform allowance.
Supportive private practice environment with opportunities for long-term growth.
Why You'll Love Working Here
We believe dentistry changes lives. Every day we help patients regain their confidence, health, and quality of life through comprehensive care. We are building a positive, patient-centered culture where team members are respected, encouraged to grow, and rewarded for making a meaningful impact.
If you're passionate about helping patients say "yes" to the care they deserve and want to be part of a growing private practice committed to excellence, we'd love to hear from you.
Pay: $22.00 - $27.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Uniform allowance
Vision insurance
Work Location: In person
Requirements
• Open Dental
• Dental care patient education
• Sales
• Dental terminology
• Dental Procedures and Nomenclature (CDT)
• Dental care patient education
• Sales
• Dental terminology
• Dental Procedures and Nomenclature (CDT)
About Brighthouse Dentistry and Implants
At Brighthouse Dentistry and Implants, we strive to provide a painless, convenient, and stress-free dental experience. Our mission is to create beautiful smiles through top-tier patient service, comprehensive care, and cutting-edge dental implant and restorative treatments.