Treatment Coordinator/ Receptionist

Overview
Join our dynamic healthcare team as a Treatment Coordinator/Receptionist, where your energy and organizational skills will play a vital role in delivering exceptional patient care and seamless clinic operations. In this multifaceted role, you will serve as the first point of contact for patients, manage appointment scheduling, verify insurance information, and support clinical staff with administrative tasks. Your proactive approach will ensure a welcoming environment while maintaining accurate medical records and facilitating efficient communication between patients and providers. This paid position offers an exciting opportunity to grow within a fast-paced healthcare setting dedicated to improving patient outcomes.

Responsibilities
Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
Verify insurance coverage, perform insurance authorizations, and handle payments collections
Maintain accurate documentation review of patient records, care plans, and treatment notes in compliance with HIPAA regulations
Assist with medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding for billing purposes
Coordinate with clinical staff to facilitate patient intake, follow-up appointments, and treatment plans
Handle multi-line phone systems with professionalism, practicing excellent phone etiquette and providing outstanding patient service
Manage medical records filing, data entry using Microsoft Office tools, and ensure proper health information management practices are followed
Support office management tasks such as appointment reminders, patient communication via email or phone, and maintaining office supplies
Experience
Prior Dental Office experience is man datory.

Familiarity with EMR systems like Dentrix
Strong knowledge of medical terminology, insurance verification processes, and coding procedures (ICD-10/ICD-9/CDT)
Experience with management systems such as Dentrix is mandatory.

Demonstrated clerical skills including typing (10-key), filing, and data entry with high accuracy
Excellent customer service skills combined with professional phone etiquette and compassionate patient interaction skills
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Join us in making a difference through compassionate care and exceptional administrative support! This role is essential in creating a positive experience for every patient while ensuring the clinic operates smoothly. We value energetic professionals who are eager to contribute their skills in a collaborative healthcare environment.

Pay: $27.00 - $34.00 per hour
Benefits:
401(k) matching
Caregiver leave
Disability insurance
Employee discount
Family leave
Flexible schedule
Experience:
Treatment Coordinator : 3 years (Required)
Ability to Commute:
White Plains, NY 10602 (Required)
Work Location: In person