Treatment Plan Coordinator

Looking to add to our forever team!

With 4 sister locations in PA, we are a privately owned dental practice with a positive team and patient culture. We are committed to training our team and offering growth!

Job Summary
We are seeking a positive and professional detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, proficiency with dental and medical office systems, and a strong understanding of healthcare documentation and billing processes. The Dental Receptionist will play a vital role in ensuring smooth clinic operations and delivering exceptional patient service.

Duties
Greet patients warmly and professionally upon arrival, ensuring a positive first impression
Manage appointment scheduling using systems such as Denticon and Weave
Verify insurance coverage and perform insurance eligibility verification accurately
Collect payments and perform dental billing and coding in compliance with HIPAA regulations
Maintain accurate patient records and ensure proper documentation review for billing and compliance purposes
Handle multi-line phone systems with professional phone etiquette to address patient inquiries and appointment requests
Update patient information in electronic health records (EHR) systems while maintaining confidentiality in accordance with HIPAA standards
Assist with front desk administrative support including filing, data entry and managing office supplies
Coordinate with clinical staff to facilitate care plans and ensure seamless clinic workflow
Support medical office management tasks such as documentation review, medical records management, and office organization
This position offers an opportunity to be part of a dedicated dental team committed to providing outstanding patient care. The successful candidate will demonstrate excellent communication skills, technical proficiency in healthcare software systems, and a thorough understanding of medical administrative support functions.

Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Pay: $21.00 - $25.00 per hour
Work Location: In person