full-time 11 hours ago
Treatment Plan/Patient Care Coordinator
Perio Office
Washington, DC 20008
From 25/hr
About the Practice
N/A Team Members
Software Software
Job Description
Patient/Treatment Plan Coordinator
Our state-of-the-art dental practice is seeking a friendly, professional, reliable, customer service and detail-oriented individual to join our team!
The Treatment Plan/Insurance Coordinator will be responsible but not limited to, kindly welcome and check-in patients, manage incoming calls and emails, confirm upcoming appointments and recalls according to office protocol, electronic insurance claim submission and follow-up, enter all patient information into practice management system and reserving patient appointments.
· Explain the treatment plan, address patient concerns and answer any questions.
· Very comfortable explaining benefits and collecting payments from non covered services and fee for service patients.
· Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
· Build trust, and understand the patient’s objectives
· Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
· Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
· Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
· Bill dental insurance, post payments, and claim estimations as required.
· Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
· Track patient accounts receivable and outstanding balances to ensure timely payment
· Assist in Practice’s collections protocol for all outstanding balances.
· Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
· Perform general office duties and other duties as required Qualifications Desired Skills:
· Experience presenting dental treatment plans, or working at the front desk in a dental office, required
· Should be conformable working in Busy office and not panic in stressful times.
· Strong Team player and very respectful.
· Should be able to complete tasks in Timely manner, Take positive and negative feedback and offer suggestions to improve work efficiency.
· Experience working with various dental insurance plans.
Must have knowledge with insurance, and treatment planning and has some expereince with Practice Management Software particularly Carestack. Someone who learns fast, have the ability to answer multi line phones, work in a fast paced office, and multi task. Dental experience only and implant knowledge is a plus.
Pay: From $25.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Experience:
Dental receptionist: 2 years (Required)
Work Location: In person
Our state-of-the-art dental practice is seeking a friendly, professional, reliable, customer service and detail-oriented individual to join our team!
The Treatment Plan/Insurance Coordinator will be responsible but not limited to, kindly welcome and check-in patients, manage incoming calls and emails, confirm upcoming appointments and recalls according to office protocol, electronic insurance claim submission and follow-up, enter all patient information into practice management system and reserving patient appointments.
· Explain the treatment plan, address patient concerns and answer any questions.
· Very comfortable explaining benefits and collecting payments from non covered services and fee for service patients.
· Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
· Build trust, and understand the patient’s objectives
· Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
· Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
· Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
· Bill dental insurance, post payments, and claim estimations as required.
· Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
· Track patient accounts receivable and outstanding balances to ensure timely payment
· Assist in Practice’s collections protocol for all outstanding balances.
· Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
· Perform general office duties and other duties as required Qualifications Desired Skills:
· Experience presenting dental treatment plans, or working at the front desk in a dental office, required
· Should be conformable working in Busy office and not panic in stressful times.
· Strong Team player and very respectful.
· Should be able to complete tasks in Timely manner, Take positive and negative feedback and offer suggestions to improve work efficiency.
· Experience working with various dental insurance plans.
Must have knowledge with insurance, and treatment planning and has some expereince with Practice Management Software particularly Carestack. Someone who learns fast, have the ability to answer multi line phones, work in a fast paced office, and multi task. Dental experience only and implant knowledge is a plus.
Pay: From $25.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Experience:
Dental receptionist: 2 years (Required)
Work Location: In person
Requirements
• Attention to detail
• Interpersonal skills
• Multi-line phone systems
• Presentation skills
• Practice management software
• Interpersonal skills
• Multi-line phone systems
• Presentation skills
• Practice management software