Unit Clerk at Sub-Acute Rehab 3-11pm

Overview
Join our dynamic healthcare team as a Unit Clerk in the Sub-Acute Rehabilitation setting! This vital role is the heartbeat of our clinical operations, ensuring smooth communication, accurate documentation, and efficient administrative support within the unit. As a Unit Clerk, you will be the first point of contact for patients, visitors, and staff, fostering a welcoming environment while managing essential clerical functions that keep our facility running seamlessly. Your energetic and organized approach will contribute directly to delivering exceptional patient care and operational excellence.

Responsibilities
Serve as the receptionist at the nurse's station, greeting patients, visitors, and staff with professionalism and warmth.

Manage patient check-in and check-out processes, ensuring all documentation is accurate and complete.

Schedule appointments, coordinate patient flow, and assist with medical appointments using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth.

Maintain and update patient records with precision, reviewing documentation for completeness and compliance with HIPAA confidentiality policies.

Handle medical billing processes including collection of payments and insurance verification using health insurance knowledge and medical coding (CPT, ICD-9/10).

Support clinical staff by preparing care plans, reviewing medical records, and assisting with documentation review to ensure accuracy.

Utilize Microsoft Office tools for reporting, data entry, and correspondence; demonstrate strong typing skills including 10 key typing.

Communicate effectively via phone and in person, employing excellent phone etiquette to coordinate with patients, providers, and insurance companies.

Ensure compliance with healthcare regulations related to health information management and electronic health records (EHR) management.

Perform clerical duties such as filing medical records, managing office supplies, and maintaining a clean front desk area to promote an organized environment.

Requirements
Proven experience in medical office administration or clerical support within a healthcare setting; clinic or dental clinic experience is highly valued.

Familiarity with EMR/EHR systems such as Epic, Meditech, eClinicalWorks or Athenahealth; proficiency in electronic health records management is essential.

Strong knowledge of medical terminology, CPT coding, ICD coding (ICD-9/10), Medicare procedures, and health insurance processes.

Excellent computer skills including Microsoft Office suite; capable of performing 10 key typing efficiently.

Exceptional customer service skills with the ability to communicate clearly via phone and in person while maintaining professionalism at all times.

Ability to review medical documentation thoroughly while adhering to clinical confidentiality policies under HIPAA guidelines.

Bilingual abilities are a plus to serve diverse patient populations effectively.

Strong organizational skills with attention to detail; previous experience with medical billing or care plan coordination is advantageous.

Knowledge of health information management practices combined with office experience in a healthcare environment.

Join us in making a difference by supporting our clinical teams through efficient administrative functions! This paid position offers an opportunity to grow your career in healthcare administration while contributing to compassionate patient care in a vibrant sub-acute rehab setting.

Pay: From $21.00 per hour
Benefits:
401(k)
Bereavement leave
Dental insurance
Free flu shots
Health insurance
Paid orientation
Paid sick time
Paid time off
Paid training
Vision insurance
Work Location: In person